VENIESHA LACH
Gilbert,AZ
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
14
14
years of professional experience
Work History
Recruiter
State Of Arizona
09.2022 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Senior Recruiter
Community Bridges
01.2020 - 09.2022
- Operated and maintained applicant tracking and candidate management systems.
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
- Advised managers on best practices to maintain compliance with applicable laws.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
High Volume Recruiter
DriveTime
09.2021 - 06.2022
- Assists with the interview process, attending and conducting interviews
- Serve as a consultant and business advocate to hiring managers during the selection process to make hiring recommendations based on interviews, assessment data, and candidate qualifications
- Collaborate with hiring managers to extend employment offers
- Utilize and keep Applicant Tracking System updated in real-time
- Assist HR team with New Hire Orientation and other additional projects
- Understand and promote our employment brand; leverage the brand in all aspects of talent acquisition
- Ensure all screening, hiring, and selection are done following employment laws and regulations
- Draft letters for formal offers to candidates
- Support candidates hired through our onboarding
Senior Patient Access Rep
Dignity Health
12.2017 - 01.2022
- Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service
- Senior Lead to assign with any issues that may occur senior rep shift change communication to ensure that shift change is seamless from day to night
- Exhibits a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skill
- Inform patients of hospital rates, rules and regulations and answers patients' questions
- If unable to answer questions, investigates all avenues available to resolve concerns
- Reviews and processes patient registration forms and ensuring they contain all necessary documents
- Inputs patient information into computer to produce patients/ labels, account number, and forms
- Assists in training new employees for the admitting responsibilities
- Performs clerical duties, computer operational duties, filing, record keeping, answering phones, while demonstrating exceptional customer service
- Obtains pre-authorization and pre-certification as needed
- Addresses questions and requests regarding financial assistance
- Collects any payment due upon admission and assures insurance verification process is com
Patient Financial Services Representative
Banner University Medical Center Phoenix
12.2015 - 12.2019
- Verifies patient's demographics and accurately Verifies and understands insurance benefits, collects patient responsibility based on estimates at the time of service or during the pre-registration process
- Collection attempts made at the bedside
- Provide financial counseling to patients and their families
- Explains company financial policies and provides information as to available resources.
Intake Representative
02.2013 - 12.2015
- Home care
- Handles incoming requests for patient placement, referrals for new orders and refills, and/or requests for services
- Receives and verifies requests and referrals, initiates insurance verification and gathers all information necessary for pre-certifications, authorizations, and certificates of medical necessity
- Ensures that each patient meets admission criteria
- Provides on-going follow-up of requests up to, and following, patient discharge.
Health Care
12.2011 - 02.2013
- Performs timely follow-up on renewal authorizations to maintain reimbursement activity
- Contacts patient to gain involvement in problematic situations
- Documents all account activity on system
- May perform internal quality audits to ensure hat all necessary documentation is included in each patient file
Suspended Billing Representative
APRIA Health Care
10.2009 - 12.2011
- Qualifying incoming documents needed to bill an Apria Health Care patient's insurance(s) and place documents in the Apria ACIS database
- Make sure all account activity is documented on the system
- Process, review and mail prescriptions and/or CMN's to physicians for signature
- Once completed, enter prescription information into the computer system
Education
Bachelor - Human Resources
Grand Canyon University
Phoenix, AZ09.2021
Sylmar High School
2005
Skills
- Recruiting Life Cycle
- Talent Acquisition
- Customer Service
- Social Media Management
- Onboarding
- Tales
- Team player
- Assessments and Qualifications
- Work Authorizations
- New Hire Training
- Global Recruitment
Timeline
Recruiter
State Of Arizona
09.2022 - Current
High Volume Recruiter
DriveTime
09.2021 - 06.2022
Senior Recruiter
Community Bridges
01.2020 - 09.2022
Senior Patient Access Rep
Dignity Health
12.2017 - 01.2022
Patient Financial Services Representative
Banner University Medical Center Phoenix
12.2015 - 12.2019
Intake Representative
02.2013 - 12.2015
Health Care
12.2011 - 02.2013
Suspended Billing Representative
APRIA Health Care
10.2009 - 12.2011
Bachelor - Human Resources
Grand Canyon University
Sylmar High School
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