Venise Beauzile
Hampton,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Unit Clerk
Emory Healthcare (EUH)
03.2023 - 03.2024
- Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member
- May page staff member if necessary
- Receives and transcribes physicians' orders according to established guidelines
- Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines
- Routes records to appropriate department or staff and maintains confidentiality of information
- Operates standard office equipment including telephones, copiers, fax machines, and computers
- Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies
- Responds to patient requests via patient intercom system
- Relays information to appropriate staff for immediate attention
- Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician
- Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process
- Performs related responsibilities as required.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Delivered clerical support by handling range of routine and special requirements.
Patient Access Representative
Emory University Hospital
03.2024 - Current
- Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
- Greeted and assisted patients with check-in procedures.
- Contacted patients on annual renewal dates to offer assistance.
- Educated patients on importance of preventive health care and insurance coverage.
- Resolved patient billing issues in line with established guidelines.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Provided excellent customer service to patients and medical staff.
Administrator
Ceres Transportation
02.2019 - 11.2022
- Billing, tracking and tracing, Daily Reporting
- Drivers check in and out, load Paperwork, prepare quotes, post, and do daily Repoting.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of the latest developments.
- Maintained personnel records and updated internal databases to support document management.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
ACCOUNTING ASSISTANT
CABRU-TRANSPORT INC
01.2004 - 01.2019
- Analyze financial statements and compute ratios to determine the areas of improvement
- Dispatch, checking drivers in and out
- Manage, create, distribute and edit agency purchase orders and maintain accurate records
- Organize files by keeping all accounts payable records up to date and updating systems as needed
- Monitor timekeeping of all staff to support accurate processing of payroll
- Prepare all correspondence and memos for staff distribution
- Participate in meetings for professional development and updates on company process
- Provide administrative support to team and perform general clerical duties
- Dispatch
CUSTOMER SERVICE REPRESENTATIVE
Extended Stay America
07.2000 - 05.2003
- Provided front desk operations and constantly collaborate with team
- Improved overall efficiencies within the department and submit recommendations in the process to enhance customer service experience
- Maintained positive client relationships and ensured guest satisfaction for the duration of their stay
- Provided administrative support and assisted with filing, record maintenance and invoice accuracy
- Completed shift reports at the end of each shift for submission to management team
- Attempted to de-escalate complex issues in customer service through effective listening and displaying professionalism
- Maintained a neat and well-groomed appearance including impeccable personal hygiene
- Maintained awareness of room availability and effectively communicated with housekeeping to ensure rooms were prepped for the next guest within a timely manner.
Education
COMPUTER SOFTWARE SPECIALIST CERTIFICATE -
WORLDWIDE EDUCATIONAL SERVICES
DIPLOMA -
C. YVES ALBERT BOUCHER HIGH SCHOOL
Skills
- Administrative Support
- Accounts Payable
- Teamwork
- Customer Service
- Communication Skills
- Appointment Scheduling
- Paperwork Processing
- Payroll
- English/French/Creole
- Microsoft Office Suite
- Electronic Communications
- Data Entry
Timeline
Patient Access Representative
Emory University Hospital
03.2024 - Current
Unit Clerk
Emory Healthcare (EUH)
03.2023 - 03.2024
Administrator
Ceres Transportation
02.2019 - 11.2022
ACCOUNTING ASSISTANT
CABRU-TRANSPORT INC
01.2004 - 01.2019
CUSTOMER SERVICE REPRESENTATIVE
Extended Stay America
07.2000 - 05.2003
COMPUTER SOFTWARE SPECIALIST CERTIFICATE -
WORLDWIDE EDUCATIONAL SERVICES
DIPLOMA -
C. YVES ALBERT BOUCHER HIGH SCHOOL
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