Venise Jackson
Detroit,MI
Summary
To obtain a career within your organization that will allow utilization of experience and promote growth in Health Care & Customer Service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 10+ years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
14
14
years of professional experience
Work History
Patient Care Technician
Ascension St. John Hospital
08.2020 - 08.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported needs of 10+ patients
Patient Care Associate
Detroit Medical Center / Tenet Health Center
12.2013 - 04.2017
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Maintained clean, safe, and well-organized patient environment
- Organized and replenished unit supplies to maintain team readiness for expected demands
- Obtained biological specimens for ordered tests and prepared for laboratory transport
Caregiver / Medical Coordinator
A Room At The Inn
11.2010 - 01.2012
- Provided basic living services such as meal preparation, personal care and grooming, and leisure choice activities
- As Medical Coordinator I was responsible setting all medical appointments and ensuring that all medications are current and available in facility.
- Built strong relationships with clients to deliver emotional support and companionship
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Completed regular check-ins and progress report for each client
Medical Assistant
Plaza Clinic Corp
03.2007 - 09.2010
- Also provide front office assistance such as handling inbound/outbound phone calls, patient registration, filing, faxing, and retrieving lab results.
- Performed medical records management, including filing, organizing and scanning documents
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Sanitized, restocked, and organized exam rooms and medical equipment
- Verified patient insurance coverage and collected required co-payments
- Collected and documented patient medical information such as blood pressure and weight
Education
Certificate - Medical Assisting
Detroit Business Institute
Southfield, MI09.2006
Skills
- Service-Orientation
- Personal Care Support
- Documenting Behaviors
- Vitals Documentation
- Empathy and Compassionate Care
- Patient Safety Management
- Health Insurance Verification
- Patient Information Collection
- Professional Bedside Manner
- Nursing Staff Support
- EMR Updating
- Admissions Support
Timeline
Patient Care Technician
Ascension St. John Hospital
08.2020 - 08.2021
Patient Care Associate
Detroit Medical Center / Tenet Health Center
12.2013 - 04.2017
Caregiver / Medical Coordinator
A Room At The Inn
11.2010 - 01.2012
Medical Assistant
Plaza Clinic Corp
03.2007 - 09.2010
Certificate - Medical Assisting
Detroit Business Institute
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