To obtain a position within an organization that will utilize my years of experience and abilities that will benefit the company and to enhance my abilities to grow both professionally and personally.
Dedicated administrative professional with proven office management skills
Exercise judgment and discretion in interpreting and applying departmental policies and procedures.
Ability to organize, multi-task, prioritize and work independently in a distracting environment
Administrative and referrals/consults to physicians for a wide range of patients.
Demonstrated ability to forge, lead, teamwork and motivate co-workers to departmental objectives or goals.
Outstanding interpersonal/communication skills, charting, and documentation.
Excellent written and verbal skills and great computer skills
Software: Microsoft Office, STAR, CERNER, Epic
Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Surgery Partners
Atlanta, Georgia
09.2024 - Current
Managed multiple tasks simultaneously while maintaining attention to detail.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
Administered prescribed medications under the supervision of a Registered Nurse.
Assisted with patient admissions, discharges and transfers.
Provided direct patient care and assistance to healthcare team members.
Surgery Scheduler
WellStar Atlanta Medical Center
Atlanta, Georgia
10.2003 - 04.2023
Scheduled and confirmed patient appointments and consultations.
Worked with operating facilities to schedule procedures on behalf of surgeons.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Communicated with patients with compassion while keeping medical information private.
Verified accuracy of billing information prior to submitting claims.
Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
Performed data entry into various computer systems related to surgery scheduling.
Checked patient insurance and collected pre-authorizations from providers.
Medical Insurance Biller /Insurance Verification Specialist at Surgery PartnersMedical Insurance Biller /Insurance Verification Specialist at Surgery Partners