Venisha Bonds
Dolton,IL
Summary
Accomplished Director of Programs at Gyrls in the H.O.O.D Foundation, adept in partnership building and strategic planning, significantly expanding program reach. Skilled in problem-solving and effective communication, I spearheaded initiatives that enhanced organizational impact. Expertise in staff training and volunteer recruitment underscores my commitment to teamwork and collaboration, driving notable advancements in program effectiveness and community engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Programs
Gyrls in the H.O.O.D Foundation
12.2022 - Current
- Built partnerships with external organizations that enhanced program offerings and expanded outreach efforts.
- Designed evaluation tools that measured the success of various programming aspects against organizational objectives.
- Led staff training sessions on best practices in program delivery, increasing overall effectiveness across the organization.
- Launched new initiatives that addressed identified gaps in services, expanding the organization''s offerings to better meet community needs.
- Oversaw volunteer recruitment efforts, providing valuable support to staff while offering meaningful opportunities for community members to contribute their expertise.
- Developed strategic plans for organizational growth, resulting in increased program reach and impact.
Billing Specialist
Metropolitan Family Services,
06.2017 - 01.2023
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Developed and maintained billing procedures to make timely payments.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
Education
Kennedy King College
Chicago, ILHigh School Diploma -
Harper High
Chicago, IL06.1996
Skills
- Event Coverage Planning
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- Customer service experience
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Decision-Making
- Effective leader
- Adaptability and Flexibility
- Staff Hiring and Evaluations
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
Certification
Licensed Notary for the State of Illinois
Timeline
Director of Programs
Gyrls in the H.O.O.D Foundation
12.2022 - Current
Billing Specialist
Metropolitan Family Services,
06.2017 - 01.2023
Kennedy King College
High School Diploma -
Harper High
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