Venissa Candelaria
Summary
Self-motivated individual with experience in the field of social work. Seeking an employment opportunity with company emphasis in working with at promise youth and adults. Vast experience in the fields of outreach, retention, case management and coordinating work experience opportunities for young adults.
Customer Service Professional with strong focus on achieving results and team collaboration. Skilled in resolving customer issues, managing communications, and adapting to changing needs. Known for reliability, excellent interpersonal skills, and ability to foster positive relationships. Prepared to make significant impact in customer service operations.
Overview
33
33
years of professional experience
Work History
Customer Service
GTM
01.2022 - Current
- Cash Office/Bookkeeper
- Stocker
Work-Based Learning Coordinator
San Diego Job Corps
01.2008 - Current
- Responsible for developing and maintaining internships/externships and work experience opportunities for all career technical training areas.
- Work closely with many departments, management and CTT instructors.
- Create documents and spreadsheets.
- Maintaining accurate records and files.
- Establish and maintain positive working relationships with businesses and community agencies.
- Work closely with the Safety Manager and Safety Coordinator to ensure work sites are safe for students to work at.
- Coordinate schedules, track time sheets and evaluations on student work performance.
- Provided guidance to students in setting career goals, creating personalized plans for achieving those objectives through WBL opportunities.
- Coordinated schedules between students, employers, and school administrators to ensure smooth implementation of WBL activities.
- Conducted regular site visits to monitor student progress at their respective workplaces, addressing any issues as needed.
- Ensured compliance with state and federal guidelines for WBL programs through meticulous record-keeping and documentation.
- Expanded the variety of available internships and job placements by actively seeking out new partnerships within the community.
Customer Service
Ross Stores
01.2020 - 01.2022
- Cash Office/Bookkeeper
- Stocker
Career Transition Clerk
San Diego Job Corps
01.2000 - 01.2008
- Responsible for entering and maintaining accurate placement information to assure appropriate credit for the Career Transition Department and Center statistics.
- Responsible for ensuring students separate from the program with the correct amount of Transitional Allowance.
- Other duties include maintaining working relationships with CTT Instructors, Data Center, Employers, Current and Former students, Internal Auditing, Filing, Data Integrity, Utilize and Maintain upkeep of office machines, Order/Maintain Supplies, Inventory and many other office duties.
Library Assistant
San Diego Public Library
01.2000 - 01.2001
- Assist Patrons with getting books, magazines, maps etc.
- Maintain order of books on shelves
- Assist Librarians at all times
Data Conversion Operator
United State Postal Service
01.1992 - 01.2000
- Other duties include the processing and generation of weekly and monthly reports, periodic reviews of student's progress
Education
High School Graduate -
Del Rey High School
Chula Vista, CA01.1991
Skills
- Served on Core Values Committee from 2003-2004
- Computer Literate
- Event Planning Skills
- Communication Skills
- Audit Skills
- CPR, First Aid
- Multi-Tasking
- Manage Objectives and Deadlines
- Great Attention to Detail
- Organized
- Young Adult Services
- Client relations and customer service
Timeline
Customer Service
GTM
01.2022 - Current
Customer Service
Ross Stores
01.2020 - 01.2022
Work-Based Learning Coordinator
San Diego Job Corps
01.2008 - Current
Career Transition Clerk
San Diego Job Corps
01.2000 - 01.2008
Library Assistant
San Diego Public Library
01.2000 - 01.2001
Data Conversion Operator
United State Postal Service
01.1992 - 01.2000
High School Graduate -
Del Rey High School
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