Committed to delivering exceptional patient care, detail-oriented, good with time management, while effectively managing inventory, files and client communication.
Overview
26
26
years of professional experience
5
5
Certifications
Work History
Housekeeper
Owner-Operator
Redmond, WA
07.2017 - Current
Maintained cleanliness and organization in residential areas through daily cleaning routines.
Utilized appropriate cleaning supplies and equipment for various surfaces and materials.
Managed laundry tasks, including washing, drying, and folding clothes efficiently.
Assisted with inventory management of cleaning supplies and household necessities.
Implemented effective time management to complete tasks within scheduled hours.
Communicated effectively with clients to understand specific cleaning preferences and needs.
Trained new staff on best practices for cleaning techniques and safety protocols.
Adapted to changing priorities while maintaining high standards of cleanliness and orderliness.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Changed bed linens and towels, tidied up rooms.
Emptied trash receptacles throughout the property.
Interacted pleasantly with clients and guests when performing daily duties.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Maintained a clean linen closet by folding sheets neatly on shelves.
Phlebotomist
Interpath Laboratory
Bellevue, Washington
06.2014 - 06.2017
Collected blood samples from patients using proper techniques and safety protocols.
Prepared specimens for laboratory analysis by labeling and processing accurately.
Documented patient information into electronic medical records system.
Prepared and packaged specimens for courier transport.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Maintained accurate records of collected specimens and test results.
Verified collection orders and communicated discrepancies to nurses.
Performed centrifugation and specimen aliquoting for sample preparation.
Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
Maintained cleanliness and organization of work area to ensure compliance with standards.
Assisted patients in understanding the procedure to ease anxiety and build trust.
Monitored inventory of supplies, restocking as needed to ensure continuous operations.
Educated patients on post-collection care for optimal recovery and health maintenance.
Verified patient information prior to specimen collection.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Adhered to HIPAA guidelines regarding patient privacy.
Provided excellent customer service while interacting with patients.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Maintained fully-stocked phlebotomy cart, carrier and station.
Responded quickly and effectively to emergency situations.
Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Independent Care Provider
Smithwright Services
Lynnwood, Washington
06.2013 - 06.2014
Provided essential personal care and support to clients in daily activities.
Assisted clients with mobility and transportation needs for appointments.
Maintained accurate records of client progress and care plans.
Communicated effectively with clients, families, and healthcare professionals.
Prepared nutritious meals according to dietary restrictions and preferences.
Facilitated engaging activities to promote social interaction among clients.
Administered medications according to physician instructions.
Assisted clients with activities of daily living such as bathing, dressing and grooming.
Provided emotional support to clients during difficult times.
Organized recreational activities such as reading books, playing games or taking walks together.
Performed light housekeeping tasks including laundry, vacuuming and cleaning.
Respected the privacy rights of clients at all times.
Maintained accurate records of services rendered and changes in client conditions.
Encouraged independence while providing necessary assistance in order to maximize quality of life.
Built strong and trusting rapport with clients and loved ones.
Lab Assistant
TriCore Reference Laboratory
Albuquerque, New Mexico
09.2012 - 03.2013
Prepared specimens for analysis by conducting sample processing and extraction techniques.
Sanitized workstations and instruments to avoid cross-contamination.
Documented results accurately in lab notebooks according to scientific standards.
Expertly procured and processed specimens for laboratory staff.
Prepared specimens and forms for transport to outside laboratories.
Disposed of laboratory materials and samples using well established guidelines and instructions.
Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
Kept lab space and equipment clean to prevent contamination with hazardous substances.
Participated in extra training and courses to refine and improve upon industry knowledge.
Administrative Assistant
Office Team Employment Agency
Lynnwood, Washington
09.1999 - 05.2004
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Maintained office supplies inventory by checking stock to determine inventory level.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.
Managed database systems containing customer contact information.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Processed invoices for payment using accounting software applications.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Directed customer inquiries to appropriate department personnel.
Processed customer invoices using accounting software for timely billing.
Reconciled daily cash receipts with bank deposits.
Updated vendor files with new contact information or changes in payment terms upon request.
Reviewed all incoming payments for accuracy before posting them into the general ledger system.
Processed new customer forms to set up accounts in system.
Maintained detailed records of all accounts receivable transactions.
Communicated effectively with clients to ensure timely collections.
Applied cash receipts and performed daily bank deposits.
Managed timely invoicing of clients and ensured accurate billing details.
Entered data into company database accurately and efficiently.
Verified information for completeness and correctness.
Performed data entry from paper documents, emails, and other sources into computer systems.
Updated existing records with new or revised information as needed.
Operated various office equipment such as scanners, printers. when required.
Identified and corrected data entry errors to prevent duplication across systems.
Education
Some College (No Degree) - Clinical Laboratory Science
Bellevue College
Bellevue, Washington, WA
Skills
Inventory control
Client communication
Attention to detail
Adaptability
Specimen collection and storage
Patient care
HIPAA Compliance
Data entry
Languages
Spanish
Limited
Certification
Clinical Lab Assistant
Timeline
Housekeeper
Owner-Operator
07.2017 - Current
Phlebotomist
Interpath Laboratory
06.2014 - 06.2017
Independent Care Provider
Smithwright Services
06.2013 - 06.2014
Lab Assistant
TriCore Reference Laboratory
09.2012 - 03.2013
Administrative Assistant
Office Team Employment Agency
09.1999 - 05.2004
Some College (No Degree) - Clinical Laboratory Science