Helpful Support Assistant with many years of experience in administrative operations. Organized and detail-oriented with strong records management skills. Dedicated employee taking on new challenges with poise and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Support Assistant
Continuum of Care
New Haven, CT
08.2021 - Current
Assists individuals with daily personal routines and including providing prompts for daily living skills, skill-building activities, and participation in groups
Provides companionship to clients and establishes a trusting and professional relationship
Works with licensed nursing personal to monitor medical concerns and observe interaction with medications, as indicated
Reports any concerns or medical issues
Ensures living spaces are safe, sanitary, and well-organized
Leads group activities and outings
Collaborates with nursing, management, and coworkers to ensure clients receive the best quality services
Perform other duties as assigned.
Administrative Assistant
Youth Continuum
New Haven, CT
05.2019 - Current
I support the Director of Housing which performs routine administrative and clerical tasks in several areas of the agency related to application intake, verification of income and preference status, scheduling of recertification's, receptionist duties, call center duties which entail answering outbound and inbound calls, courier and mail distribution, and management of the filing system, as well as general office work.input and approve payroll
Individuals in this position will be assigned to work in various departments of the agency
Maintain work schedules for the Shelter and IIP program
Maintain payroll of the Paycheck system.
Office Coordinator/Scheduler
SYNERGY HomeCare
East Haven, CT
10.2015 - 05.2019
Create, maintain and update client and caregiver schedules into the computer scheduling system according to authorization and patient needs
Coordinates scheduling adjustments needed on a daily basis while monitoring and reporting assigned visits not completed
Prepares, and maintain schedules
Communicates with patients regarding visiting staff schedules and schedule changes as needed
Ensure adherence to policies associated with record establishment, retention, maintenance and confidentiality
Builds associated personnel into patient files and reviews schedule to assure maximum consistency of visit staff for each patient scheduled
Assigns visit focusing on productivity for professional staff and eliminate overtime for aides where possible
Residential Counselor
Parents' Foundation
New Haven, CT
05.2016 - 02.2019
Work with adults with serious and persistent mental illness such as schizophrenia, schizo-effective disorder, bipolar disorder, depression and anxiety disorder
Ability to document in detail observation and interventions of residents
Ability to conduct psycho education activities and to supervise residents
Conduct peer support activities
Assist residents with activities of daily living (ADL)
Supervise the safety of the environment
Cook meals
Monitor daily medication
Human Resources Assistant/Care Coordinator
Allied Community Services, Inc
East Hartford, CT
11.2014 - 10.2015
Process, verify and maintain documentation relating to personnel activities such as staffing, performance evaluations and classification
Process and review employment application, in order to evaluate qualification
Or eligibility of applicants
Interview job applicants to obtain and verify information used to screen and evaluate them
Completed back ground checks for applicants
Arrange for in-house and external training Activities
Employee relations recruiting logistic for client referrals
Employee safely, welfare, wellness and health reporting and employee services
Coordinates scheduling adjustments needed on a daily basis while monitoring and reporting assigned visits
Effectively communicate with others, Care Providers, DDS Agencies, Family and Clients Understand quality of care objectives
Create schedule as well as fill open shifts/Appoint mate and Clear care Software Accommodate client request and caregiver schedule
Brief caregivers on each client case as well as update caregivers with new client information/care Plans
Operate as part of the scheduling team, reporting to Care Manager
Maintain often the off hours on-call phone responsibility
Ensure the integrity of the schedule by making necessary staffing changes as needed in real time
Conducts home visits and phone visit as needed
Observed service orders that match with the total units provided by the state
Train caregivers and inspect their daily job descriptions
Complete 60 days reports for state agencies
Take referrals Complete home visits train caregivers
Discharge employees from cases for reason per handbook
Education
Courses in Nursing -
Gateway Community College
New Haven, CT
07.2005
Certificate in Word Processing -
Stone School of Business
New Haven, CT
09.1986
High school diploma in Academics -
James Hill House School
New Haven, CT
09.1984
Skills
Microsoft Office Word, Microsoft Office Word (10 years), Administrative Assistant
Meal Preparation
Clerical Experience
Recruiting
Microsoft Outlook
Medical Scheduling
Human Resources
Laundry
Accounts Payable
Medical Billing
Accounts Receivable
Personal Assistant Experience
Insurance Verification
Office Management
Caregiving
Medical Records
Data Entry
Payroll
Benefits administration
Organizational skills
Sales
Communication skills
Certification
CPR/First Aid
Additional Information
I have work for several companies working with individuals with Mental Challeges Sarah Tuxis, Marrakech, West Haven Community and ABI.