Venita Wyckoff

• Monitored completion of reports and turnaround of orders for fee and staff appraisers.
• Composed and ordered engagement letters to fee appraisers.
• Exceeded targeted performance metrics by implementing efficient time management techniques coupled with effective prioritization skills.
• Established strong relationships with clients, fostering trust and loyalty through consistent professionalism and quality service delivery.

• Assessed loans for state and federal anti-predatory compliance
• Collaborated with lenders for required documentation
• Updated databases to ensure that information is accurate, complete, and accessible
• Requested appraisals and employment verifications
• Reviewed employees work for quality per procedure manual
• Developed procedure manual for Underwriting Support and Multiple Reviews process and Quality Control Standards
• Requisitioned appraisals for appraisers to review values
• Entered data from loan documents into database

Temporary employee, on-site at Fannie Mae Underwriting Support Credit.

Placed orders for appraisals in CMA system.

• Supported District Appraisal Manager with daily operational functions
• Obtained sales contracts, plat maps and property access for appraisers
• Responded to loan processor requests via database and email
• Assisted with appraisal order assignments and reviewed appraisal issues to close order
• Worked directly with appraisers-staff and vendor and loan processors for loan closings

• Enter loan information into database
• Collaborated with management, attorneys, tech specialist and printer vendor to create breach letters
• Verified invoices for property preservation and breach letters to prepare for payment
• Researched and verified property collateral

• Collateral verification of default mortgages
• Keyed loan document information & property values into database
• Requested information from city and county for legal descriptions, plat maps and loan documents

• Trained new hires and cross-trained employees on E-Deposit procedures
• Prepare daily bank work for nightly processing
• Completed data entry tasks with accuracy and efficiency
• Detected out of balance transactions and followed implemented handling procedures