Dynamic and results-driven Senior Product Manager with 15+ years of experience leading enterprise-scale digital transformation initiatives across various financial institutions. Hands-on experience in Design, Mentoring, Development, Implementation, and Operations. I have a proven track record of driving product strategy and innovation. My expertise in leading cross-functional teams to deliver impactful products aligns with my passion for creating solutions that meet user needs and business goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sr. Product Manager - Finance Technology
Fannie Mae
07.2014 - 04.2025
Cross-Functional Leadership: Collaborated with engineering, UX, and compliance teams to deliver features aligned with customer needs and FHFA regulatory requirements
Central Product Ownership: Led the product strategy for the Loan Accounting Platform, a centralized solution supporting both Single-Family and Multi-Family loan portfolios where The platform processes performing and non-performing loans, ensuring scalability, reliability, and regulatory compliance
Regulatory Alignment: Ensured strict adherence to FHFA regulatory frameworks by aligning product development with governance standards, maintaining audit readiness, and enabling timely financial reporting for book closures
UX/UI Strategy: Developed detailed story maps and performed heuristic evaluations to identify gaps in both technical and business controls, resulting in improved UX/UI and more efficient user workflows
Cloud Modernization: Spearheaded the migration of legacy on-prem infrastructure to a scalable AWS cloud environment using Node.js, GitLab, Terraform, Bitbucket, and AWS services (S3, EC2, SNS/SQS, Step Functions, Athena, Redshift, PostgreSQL), achieving a 33% reduction in monthly accounting book closure time and significant cost savings
Operational Excellence: Delivered key support for the Loan Accounting Platform by executing business-critical scripts and monitoring system reliability to enable accurate monthly, quarterly, and annual book closures in accordance with SEC and FHFA guidelines
Agile Team Leadership: Led a cross-functional team of 18, leveraging Agile and Scrum methodologies with tools like JIRA, Confluence, and Kanban boards to streamline execution and maintain delivery cadence
UX Feedback Optimization: Integrated agile sprint reviews into the UX lifecycle, reducing design iteration cycles by 20% and improving usability
Outcome-Driven Product Management: Introduced OKRs and real-time data dashboards to align cross-functional teams around key product success metrics and business outcomes
Product Innovation: Launched a real-time P2P payment platform, enabling faster integration with upstream/downstream systems and reducing overall project delivery timelines by 20%
Consulted with product development teams to enhance products based on customer interest data.
Oversaw internal product team employees and Original Equipment Manufacturer (OEM) partners.
Managed cross-functional reliability team that reduced product failures at customer sites by 18%.
Product Manager
RBFA DepCon Convergence (DSS)
07.2010 - 10.2014
Led the design and implementation of rule flows for mission-critical deposit hold recommendation systems (RBFA and EFA) using ILOG JRules (6.7.2, 7.1.1) and IBM WODM 8.0 Rule Studio/Designer, enabling real-time decisions on check hold durations across banking channels such as ATM, TELLER, CIG, and SDP, which improved customer experience and reduced regulatory risk
Conducted comprehensive competitor analysis, identifying critical UX gaps and leading to strategic redesign efforts that increased user retention by 15%
Pioneered new cross-functional collaboration workshops with product and engineering teams, accelerating the research-to-design cycle by 30%, enabling rapid prototyping and testing as part of the UX/UI
Directed end-to-end platform migration strategy from JRules 6.7.2 to IBM ODM 8.0, implementing architectural upgrades that modernized the BRE platform with zero downtime and ensured seamless rule continuity and system stability across all production environments
Conducted rigorous validation and testing of BRE functionality across multiple retail banking channels, achieving 100% rule test coverage and ensuring high reliability and consistent behavior in production across SDP, TELLER, ATM, and CIG systems
Oversaw full project lifecycle-from design, rule development, and testing to deployment and operational support across multiple environments, improving delivery efficiency and supporting enterprise-grade scalability for both the RBFA and EFA platforms
Application Development Manager
Freddie Mac
07.2007 - 09.2010
Managed full BRMS lifecycle from software evaluation to production deployment, including prototype design, logical architecture implementation, coding, testing, and rollout, which accelerated time-to-production by 30% and enhanced system reliability
Directed hiring, staffing decisions, and performance management for full-time and contingent staff; provided motivation, mentorship, formal evaluations, and performance ratings aligned with corporate HR frameworks, driving team engagement and reducing attrition
Managed and mentored a cross-functional team of 12+ junior developers and contingent staff, providing operational support for BRMS infrastructure and increasing team efficiency through hands-on coaching, process standardization, and skills development
Implemented enterprise resource planning using Planview, optimizing resource allocation, budget tracking, and cost management across all infrastructure initiatives, leading to a 20% improvement in budget forecasting accuracy
Led talent management efforts including hiring, onboarding, performance evaluations, and employee development, improving team retention by 15% and fostering a high-performance culture aligned with enterprise IT goals
Technical Analyst Lead
Freddie Mac
07.2003 - 06.2007
Designed and managed infrastructure for the Multifamily HUD-Goals reporting system utilizing Java, J2EE, ILOG JRules 6.6, and Decision Services (Web Services), ensuring federal compliance and accurate reporting for over $2B in annual loan volume
Designed and implemented enterprise infrastructure for Business Rules Management Systems (BRMS) using ILOG JRules, Java, and XSD-based XOM, supporting rule development and deployment across Single Family and Multifamily business lines
Architected end-to-end workflow infrastructure for the Single-Family Line of Business using Rule Execution Server (RES), Rule Team Server (RTS), and Rule Studio (RS), enabling seamless collaboration between business and IT teams and reducing development cycles by 25%
Utilized Planview for enterprise-level resource planning, budgeting, and cost control, optimizing budget allocations and improving cost forecasting accuracy by 20%
Director, Program Management, Strategic Partnerships & Workforce Strategy at Fannie MaeDirector, Program Management, Strategic Partnerships & Workforce Strategy at Fannie Mae