Venkat Sravan Pentakota

• Designed and tuned a Bloom filter for cache management, reducing false-positive rates by 40% and improving cache-hit efficiency by 25%.
• Integrated RedisBloom module with Java backend, used as a hashed data base for quick lookups. Saving significant traffic congestion to the origin server.
• Migrated 10TB+ MongoDB to AWS DynamoDB, achieving with on-prem performance through: Denormalization & adaptive indexing, reducing query latency by 40%.

AI-Powered Ticket Prioritization

• Led development of SageMaker NLP model analyzing enterprise email streams (50K+ emails/month) to auto-classify support tickets:
  Achieved 92% precision/88% recall by fine-tuning BERT-based model
  Reduced manual triage time by 65%, cutting ticket resolution SLA from 24h → 8.5h
  Implemented active learning pipeline that improved model accuracy by 3% monthly via human-in-the-loop feedback

Centralized Logging & Observability

• Designed HyperLog-based analytics using Kafka + JOLT transformations:
  Unified 12+ product logs into real-time JSON streams (5TB/day processed)
  Enabled 360° customer journey tracking – reduced RCA time by 40% for cross-product issues.
• Security posture management of the product - System abuse & Ingestion

Increased productivity by containerizing services via Docker, Improving dev environment setup with automation.

Password Reset Management & Omnichannel Bot

• Architected AI-driven password reset system handling 2M+ monthly requests across 5 channels (SMS/email/IVR/bot/portal):
  Reduced helpdesk calls by 62% via Amazon Connect.

Multi-Cloud Cost Optimization (AWS/Azure/GCP)

• Led Cloud Insights ITAM platform development:
  Right-sizing recommendations (similar to AWS Cost Explorer)
  Automated tag governance that improved cost allocation accuracy by 83%
  Built anomaly detection that flagged $350K+ in idle resources monthly

Engineering Excellence

• Established secure coding standards adopted by 12+ teams:
  Cut critical vulnerabilities by 65% via automated SAST/DAST pipelines
• Designed time-series metric DB:
  Handled 4TB/day with using aggregation pipelines

• Company Overview: / McAfee
• Network Security Platform is a IDS / IPS system in physical and cloud environment.
• NSP - Implemented Zero Day Attacks management with STIX and TAXII
• NSP - Implemented SNORT to Native-Format, SonarQube Quality gate
• NSP - Developed AWS Multi account management for Virtual Solution.
• NSP - Worked on AWS / Azure readiness for Test Deployment on Cloud.
• NSP - Developing, Debugging mini-tools & Env with Docker (Productivity).
• NSP - Handled Customer Escalations (NASA, Aramco, VISA).
• NSP - Designed & Implemented Licensing Telemetry to GTI with Splunk.
• Alert Management with messaging brokers like and Kafka & JMS
• / McAfee