Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Venkata Krishna Pavan Kumar Kunderu

Cumming,GA

Summary

Associate Consultant with over 7.9 years of experience in change and release management, specializing in high-volume, mission-critical production environments for databases and applications. Proven track record in managing 24/7 high-availability systems, coordinating change approvals, and ensuring effective stakeholder communication. Expertise in backup and recovery processes, security vulnerability patching, and incident management. Collaborated with cross-functional teams to execute projects for web software deployment and environment readiness across various release cycles.

Overview

9
9
years of professional experience

Work History

Senior Associate Consultant

Infosys Limited
Cumming, GA
09.2022 - Current
  • Managed databases in 24/7 high-availability production environments for optimal performance.
  • Reviewed and approved RFCs adhering to ITIL standards, minimizing risks, and ensuring regulatory compliance.
  • Coordinated end-to-end change and release management activities, including scheduling, deployment, and communication with cross-functional teams and stakeholders.
  • Maintained regular and proactive communication with stakeholders during releases and changes to provide timely updates and manage expectations.
  • Successfully managed weekend and after-hours changes to support continuous business operations without disruption.
  • Led efforts to drive continuous process improvements in change approval workflows, reducing cycle times, and increasing governance efficiency.
  • Designed and maintained real-time reporting dashboards to monitor change and release metrics, enabling data-driven decision-making.
  • Oversaw security certificate renewals and hygiene, including load balancing activities, to ensure secure and reliable application performance.
  • Standardized and optimized runbooks and documentation, enhancing operational consistency, and reducing error rates.
  • Conducted detailed change and release planning, and impact analysis, to minimize operational risks and improve release success rates.
  • Executed change releases, and led post-mortem analysis sessions to identify gaps and implement corrective actions.

Production Engineer

Informatics Private Limited
12.2021 - 09.2022
  • Managed databases in high-availability production environments around the clock.
  • Reviewed and approved all changes to ensure minimal disruption.
  • Coordinated with stakeholders for timely updates on change information.
  • Oversaw weekend change management to maintain continuous service.
  • Maintained regular communication with stakeholders during release periods.
  • Applied knowledge of backup and recovery protocols for data integrity.
  • Managed roles and privileges, terminating unauthorized user sessions or processes.
  • Developed efficient deployment processes for web applications, including rolling and hot deployments.

Project Engineer

Wipro Limited
07.2016 - 12.2021
  • Good knowledge of AWS cloud services.
  • Configured CloudWatch Alarms to monitor systems and ensure operational efficiency.
  • Utilized build tools like Apache and Tomcat to generate project artifacts and troubleshoot issues.
  • Led correspondent representatives by delegating tasks and scheduling work hours effectively.
  • Developed APIs and implemented JavaScript security roles within various projects.
  • Coordinated change and release processes through stakeholder engagement and follow-ups.
  • Documented process improvements to optimize change and release management effectiveness.
  • Facilitated service deployment for multiple applications with a focus on quality assurance.

Education

Bachelor of Science - B.Sc. Electronics and Computer science

Andhra Loyola College
Vijayawada
06-2016

Skills

  • Database management
  • Change management
  • Release management
  • ITIL compliance
  • Stakeholder communication
  • Team collaboration
  • Documentation standards
  • Strong leadership

Affiliations

  • Got appreciation from clients as best performer and having good leader shop skills

Timeline

Senior Associate Consultant

Infosys Limited
09.2022 - Current

Production Engineer

Informatics Private Limited
12.2021 - 09.2022

Project Engineer

Wipro Limited
07.2016 - 12.2021

Bachelor of Science - B.Sc. Electronics and Computer science

Andhra Loyola College

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Venkata Krishna Pavan Kumar Kunderu
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