Venkata Satya Raghu Vamsi Valavala
Hammond,LA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Work Study Student
Harrisburg University
10.2023 - 10.2025
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Logistics Specialist
Amazon
07.2021 - 11.2022
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Provided customers with status updates for tracked packages.
- Tracked and managed transfer paperwork such as packing lists.
- Worked with customers to integrate processes and correct issues.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Customer Service Executive
Concentrix
07.2020 - 11.2020
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Monitored key performance indicators to ensure continuous improvement in service quality.
Education
Master of Science - Computer Science
Harrisburg University Of Scienece And Technology
Harrisburg, PA10.2025
Skills
Computer Skills
Time Management
Leadership Qualities
Customer Service
Bike Riding, Cricket, Movies
I like watching Cricket as it is little bit interesting and quite tense about the favorite team, I often watch movies which gives lot of relaxation to mind, I like riding bike with friends going out for trips and vacations.
Languages
English
Professional Working
Timeline
Work Study Student
Harrisburg University
10.2023 - 10.2025
Logistics Specialist
Amazon
07.2021 - 11.2022
Customer Service Executive
Concentrix
07.2020 - 11.2020
Master of Science - Computer Science
Harrisburg University Of Scienece And Technology
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