Venkata Srinivasa Reddy Munagala

Accomplished Customer and Technical Delivery Manager with a strong record of driving end-to-end SAP transformation initiatives, including RISE with SAP, SAP BTP integration, and cloud migration programs. Combines strategic leadership with deep technical expertise to deliver scalable, secure, and innovative enterprise solutions that align with business goals and enhance operational performance. Experienced in managing cross-functional global teams, overseeing full project lifecycles, and fostering trusted customer relationships through clear communication and consistent delivery excellence. Adept at defining technical strategies, executing feasibility reviews, and leading continuous improvement initiatives that optimize systems, reduce cost, and accelerate digital transformation. Passionate about user-centric design, advocating for user needs, and embedding contemporary design methodologies into all phases of delivery to maximize adoption and business impact.

• Act as a Single/Primary Point of Contact for the Customers
• Supervise and lead a team of 22 individuals, providing guidance, support, and direction.
• Oversee the administration of SAP systems, including installation, configuration, and maintenance.
• Assign projects/tasks, set priorities, and monitor progress to ensure the on-time delivery.
• Mentor and coach team members to help them grow and improve their skills. Provide feedback and conduct performance evaluations.
• Allocate resources effectively, including human resources, time, and materials. Ensure that the team has the necessary tools and equipment to succeed.
• Facilitate the onboarding of new team members, ensuring they receive the necessary training and support. Provide ongoing training to enhance the team's capabilities.
• Track team performance and key performance indicators (KPIs).
• Maintain records and documentation related to team activities and projects. Generate reports and updates for management as required.
• Ensure that the team follows company policies, industry regulations, and best practices.

• Develop comprehensive project plans, including objectives, scope, timelines, and resource allocation and Define project goals and success criteria.
• Act as the primary point of contact for project stakeholders, including business leaders and IT teams.
• Communicate project progress, issues, and risks to stakeholders.
• Identify potential project risks and develop risk mitigation strategies. Proactively address issues that may impact project success.
• Define and enforce quality standards and best practices for SAP Basis project activities.
• Maintain detailed project documentation, including project plans, status reports, and issue logs.
• Close out the project by ensuring all project deliverables are met and that the project objectives have been achieved.
• Identify opportunities for process improvement and implement best practices in project management.

• SAP BTP Administrator certified
• SAP Certified Technology Associate – OS-DB Migration for SAP NetWeaver 7.52
• SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade 2019
• Microsoft Azure Fundamentals (AZ900) certified
• AWS Academy Cloud Architecting [294] by Wipro
• ITIL V3 foundation Certified
• Building Tomorrow’s ERP with SAP S/4 HANA by OpenSAP
• SAP S4 Hana integration with ERP by OpenSAP
• SAP Leonardo Design-Led Engagements Demystified by OpenSAP

SAP BTP Administrator certified

• Date of Birth: 05/28/83
• Marital Status: Married