VENKATESWARA RAO PEMMASANI CHOWDARY

Around 14 years of experience in Building/Provisioning the Infrastructure, Supporting the Infrastructure and Maintain the Infrastructure, and 9+ years of Middleware/Linux Engineer and administrator. experienced in WebSphere, WebSphere Liberty, WebLogic, Tomcat, Jboss,Jboss-Wildfly and Apache,IIS,Linux providing support for development, testing, Staging and production environments. Experienced and expertise knowledge in Banking/Insurance/Federal domains. Support life cycle environments SDLC/agile/CICD including development, QA, staging and Production. AWS Certified and Expertise in AWS, implementing new AWS Cloud platform and its services: EC2,Elastic Container Service, EKS(Amazon Elastic Kubernetes Service), Code Commit, Code Build, Code Deploy, Code Pipeline, S3,Glacier, RDS, EBS, VPC, ELB, Route 53, AWS Auto Scaling, CloudFormation, CloudTrail, Security Groups, Simple Notification Service, PostgreSQL, Simple Queue Service and IAM. Experienced in Scrum and agile framework. Deployed Kafka-based application process with data streams, this could involved writing Kafka producers and consumers, configuring data processing logic, and integrating with other systems or services. Experienced Monitor, tuning and troubleshooting DataPower issues. Experienced configure nginx as load balancer to distribute incoming traffic across multiple servers, and it helps to ensure that no single server is overloaded and that requests are handled quickly and efficiently. Experienced and responsible for troubleshooting and resolving issues related to Splunk deployments, including performance issues, data ingestion issues, and data quality issues Experienced and monitoring the performance of applications and infrastructure using Dynatrace and identifying and diagnosing any issues that arise. Experienced DNS-related issues, such as server failures, connectivity problems, and DNS cache poisoning attacks. VXLAN identifying and resolving network issues, such as connectivity problems, performance degradation, and security breaches Analyzing data and creating Actimize reports to identify potential fraud or financial crime activity. Expertise in designing build process, Software Product Development, Process Automation, Build & Release Management with Continuous Integration (CI) Continuous Deployment/Delivery (CD), Source Code repository(Github) & Environment management, Change/Incident Management and Cloud Management. Configured JDBC connections, JMS server, JTA, JNDI, SNMP and Node Manager to administer the Managed Servers in WebLogic, WebSphere. Jboss and apache Tomcat Application Servers. Experienced in Setting up High availability clusters for WebSphere MQ and WebSphere Message Broker servers using HACMP, VERITAS and MSCS Experienced participate in the movement of the workload off legacy systems and onto Sterling File Gateway. Experience in writing Bash Shell Scripts, Crontab Scripting for automated recycle of WebSphere MQ and Broker servers and day to day tasks. Support life cycle environments including development, QA, staging and production. Very good knowledge of SQL and experience with writing complex SQL on PostgreSQL Experience working on DevOps tools Jenkins, OpenShift and Git. Experienced using Udeploy for deploying the application/adding the new application on Dev/Uat/Prod environments. Experience in installing Web Agent Option for SAML application servers and Web Agent for configuring the Federated Security Services and Web services for Assertion generation and user identity between the partner sites Building and maintaining systems in Windows Azure for development and production systems. This applies to standard VMs as well as other Azure services. Good knowledge of Nginx, bird, network interfaces Experience working with log monitoring tools syslog and ELK Stack (Elastic search, Logstash, Kibana), also used Cloud Watch, Nagios and Splunk for monitoring. Experienced Configuring Nodes, Users and Proxies, translation tables in Connect Direct for Windows, UNIX, and Mainframes Experience in engineering and supporting large scale shared applications server farms. Experienced in Disaster Recovery exercise (DR test) and Data center Migration Handled and leading Migration Projects form Solaris, AIX to Redhat Linux. Scripting done in administrative and management tasks using shell, Bash, Python for automated administrative jobs and experience on Bourne, Ruby, Perl and C-shell. JMS Configurations– JMS Server, Connection Factory, Foreign JMS server, Message Bridge, Topic/Queue, Distributed destinations. Experienced with IBM ODM, ILOG JRules or any other Rule Engine preferred. Experience with SiteScope, AppDynamics,Dynatrace,Datadog, OEM, Geneos and Splunk tools to monitor applications, logs and FS calls. Experienced of IBM mainframe Operating systems z/OS, OS/400 with configuration of Websphere, WebSphere Liberty application servers. Experienced WebSphere Application Server z/OS Installation, Configuration, Support and Troubleshooting. Hands on experience on Ticketing tools ServiceNow, IBM ClearQuest, HP Service Desk, HP Service Manager 7, HP Service Center and HP Prisma Experienced integrating IAM components with directory services including OUD, MS Active Directory, OpenLDAP, Ping Federate and Tivoli. Experienced Secure File transfer(FTP) setup in Windows and used tools SmartFTP, WinScp,CuteFTP. Coordination of all system management activities including software upgrades, capacity planning, and performance monitoring and tuning. Networking communication skills and protocols such as TCP/IP, NFS, DNS, LDAP, DHCP, FTP,NTP and SMTP. Proficient in Shell scripting and performance tuning of UNIX systems. Involved in writing shell scripts, Perl, JACL, Jython and ANT for automating monitoring process. Provided Autosys/Control-M and batch scheduling job automation expertise.

Professional and prepared Application Support Specialist with strong focus on delivering effective solutions and ensuring optimal system performance. Experienced in troubleshooting, system administration, and user support. Known for fostering team collaboration and adapting to evolving needs. Reliable and results-driven with expertise in technical problem-solving and customer service.

Experienced with troubleshooting software issues and ensuring optimal system performance. Utilizes technical skills to provide efficient and effective support. Knowledge of collaborating with teams to achieve seamless application functionality and user satisfaction.

Application support professional with strong foundation in technical troubleshooting and system optimization. Known for delivering high-quality support and resolving complex software issues efficiently. Collaborative team player with keen focus on achieving results and adapting to changing requirements. Skilled in problem-solving and effective communication.

Strategic Application Support Engineer with [Number] years troubleshooting and resolving application issues and performance deficiencies. Skillful at supporting wide-ranging spectrum of desktop and mobile applications. Keen to educate customers on proper app usage and correct problematic behaviors in assigned software titles.

• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Documented and resolved [Issue] which led to [Results].
• Achieved [Result] through effectively helping with [Task].
• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.