Ventasia Whitehead

• Maintained a clean and sterile work environment to prevent cross-contamination and infection
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Educated patients on proper oral hygiene techniques, promoting long-term dental health.
• Took dental images following strict patient protection rules, applying lead aprons
• Created dental impressions used for diagnostics.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

• Temporary contract employee for various companies serving as a customer service representative
• Tasks include troubleshooting customer complaints, resolving issues, assisting management, and reviewing client accounts

• Organized racks and shelves to maintain store visual appeal.
• Handled cash transactions efficiently.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

•Handling billing

•Refill prescriptions

•Contacted Doctors for customer prescriptions

• Answered customer phone calls to address questions and provide assistance with prescriptions.
• Received, processed and entered prescription orders into pharmacy databases.
• Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
• Enhanced customer satisfaction by answering questions and addressing concerns about medications in a timely manner.