Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ventura Lopez

Carroll

Summary

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures. I am also a dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

3
3
years of professional experience

Work History

Cashier

Hy-Vee Wine & Spirits
Carroll
09.2024 - 02.2025
  • Answered customers' questions and provided information on store procedures or policies.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Welcomed customers, offering assistance to help find store items.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Sales Representative/Route Sales Driver

Kasper Bauer Cleaners
Carroll
08.2022 - 06.2023
  • Listened to customer needs to identify and recommend best products and services.
  • Maintained accurate records of all sales and prospecting activities.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Identified customer needs by asking questions and advising on best solutions.
  • Prepared and delivered appropriate presentations on products and services.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Worked with cross-functional teams to achieve goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Completed day-to-day duties accurately and efficiently.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Kept accurate logs of all deliveries and trips.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.

Education

High School Diploma -

Carroll High School
Carroll, IA
05-2017

Skills

  • Customer service
  • Sales tracking
  • Inventory management
  • Cash handling
  • Relationship building
  • Route optimization
  • Reliable and responsible
  • Professionalism and courtesy
  • Teamwork
  • Multitasking capacity
  • Multilingual communication
  • Time management skills
  • Organizational skills
  • Policies and procedures

Languages

Spanish
Professional

Affiliations

  • I am known for being an excellent multitasker
  • Able to keep cal and focus while under pressure
  • Enjoy working within a fast paced environment
  • Being on time

Timeline

Cashier

Hy-Vee Wine & Spirits
09.2024 - 02.2025

Sales Representative/Route Sales Driver

Kasper Bauer Cleaners
08.2022 - 06.2023

High School Diploma -

Carroll High School

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