Venus Alipio
Panorama City,California
Summary
Experienced laboratory technician with 9 years extensive expertise in conducting laboratory tests and implementing quality control measures. Known for attention to detail and problem-solving abilities, contributing to enhanced testing accuracy and a safe working environment.
Overview
21
21
years of professional experience
Work History
Laboratory Technician
Quest Diagnostics
8401 Fallbrook Ave West Hills, CA 91304
11.2020 - 01.2026
- Conducted routine laboratory tests and procedures to ensure accurate results.
- Maintained and calibrated laboratory equipment to uphold operational standards.
- Implemented quality control measures to enhance testing accuracy and reliability.
- Trained new technicians on standard operating procedures and safety protocols.
- Loading and unloading sample in Panther machine.
- Aloquate, pulling and storing CoVid sample, HPV and CTNg.
- Performing monthly environmental swab on machines to prevent contamination.
- Carefully identifying mismatch and incorrect sample receive.
- Replenishing consumables and supplies.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Performed lower bay in daily, weekly and monthly maintenance on Panther machine.
- Assist CLS in other task like loading and unloading sample.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Updating billing adjustment.
- Adhere to company policies and procedures.
Assistant Referral ( Referral Testing)_
Quest Diagnostics
8401 Fallbrook Ave West Hills, CA 91304
04.2017 - 11.2020
- Implemented process improvements that streamlined workflow and reduced turnaround times for test results.
- Trained new employees and back-up employees from other department for specific task and routine shipment.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Responsible for shipping sample.
- Trained with Que, Reflex and Vital sample and other task assigned by Supervisor.
- Checked sample stability before sending.
- Investigating and pulling sample for QNS.
- Maintaining work area clean and safety.
- Adheres to company policies and procedures.
Forensic Processing Tech
Quest Diagnostics
8401 Fallbrook Ave West Hills, CA 91304
10.2016 - 03.2017
- Sort specimen by source.
- Microlog requisitions and complete maxilog data entry.
- Capable of processing urine sample for regulated drug testing.
- Proficient with scanning and imaging all custody and control forms.
- Load build manual requisitions and resolved TIQ problem.
- Trained with other task assigned by Supervisor.
- Maintaining a clean and safety work environment.
- Adheres to company policies and procedures.
Customer Service Associate
Walmart
8333 Van Nuys Blvd. Panorama City, CA 91402
06.2005 - 10.2016
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Assisted in training new associates in customer service and financial services.
- Managed product returns, exchanges and store merchandise pick-up ensuring compliance with company policies.
- Providing customer a friendly and faster check out.
- Helped customer resolved store issues and complaints.
- Assisted customer in sending/receiving money transfer, Bill payments, Money Orders and Cashing checks.
- Maintaining a clean and safe work environment.
Education
Bachelor of Science - Accountancy
Holy Angel University
Angeles City, Phillipines03-1999
High School Diploma -
Holy Angel University
Angeles City, Philippines03-1995
Timeline
Laboratory Technician
Quest Diagnostics
11.2020 - 01.2026
Assistant Referral ( Referral Testing)_
Quest Diagnostics
04.2017 - 11.2020
Forensic Processing Tech
Quest Diagnostics
10.2016 - 03.2017
Customer Service Associate
Walmart
06.2005 - 10.2016
Bachelor of Science - Accountancy
Holy Angel University
High School Diploma -
Holy Angel University