Venus Fischer
New York,NY
Summary
Outgoing and friendly team member with excellent interpersonal communication strengths. Solid experience processing payments, handling food, managing teams, and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
Work History
Manager / Inventory & Bar Supervisor
Museum of Sex
08.2023 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Lead Barista
Krankies Coffee
05.2021 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Event Specialist
Historic Brookstown Inn
05.2021 - 08.2023
- Managed event logistics and operations.
- Planned large-scale events such as weddings, trade shows, conferences and meetings.
- Maintained accurate notes of changes and requests for each event and ascertained allocation.
- Supervised events from start to finish using effective crowd control methods for over 200+ guests.
- Worked with chefs to plan menus according to client needs and budgets.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
Acting - Drama
University of North Carolina School of The Arts
Skills
- Workforce Management
- Coffee expertise
- Espresso machine operation
- Expense Tracking
- Cross-functional teams leadership
- Organization
- First Aid/CPR
- Loss Prevention
- Loyalty cultivation
- Goal Setting
- Vendor and contract negotiations
Timeline
Manager / Inventory & Bar Supervisor
Museum of Sex
08.2023 - Current
Lead Barista
Krankies Coffee
05.2021 - 08.2023
Event Specialist
Historic Brookstown Inn
05.2021 - 08.2023
Acting - Drama
University of North Carolina School of The Arts
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