Venus Fishburn

• Managed procurement processes to ensure timely delivery of materials and supplies.
• Developed and maintained strong vendor relationships to optimize purchasing strategies.
• Analyzed cross vendor pricing to identify cost-saving opportunities in procurement practices.
• Maintained Supply Budget while procuring all indirect supplies needed for plant and personnel, as well as direct supplies for production.
• Utilized MRP System to maintain appropriate stocking levels of production materials to keep production running.
• Managed inventory levels effectively to minimize stockouts and optimize warehouse space utilization.
• Trained junior staff on best practices in procurement processes and vendor management.
• Assist with any and all general needs of office and Pregis team.

• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Optimized budget management by monitoring expenses closely and effectively communicating spend to team.
• Processed receipts in SAP program and facilitated payments through communications between vendors and Accounts Payable.
• Corrected 6 months of back logged (unpaid) invoices and unorganized paperwork and files within two month of arrival.
• Facilitated workplace safety by coordinating mandatory training sessions for staff on proper use of tools, equipment, and protective gear.
• Managed vendor relationships effectively, Watching for cost savings without compromising service quality or timelines.
• Helped organize and maintain accurate records of all licenses, certifications, permits, and warranties related to facility equipment and systems.
• Managed phone and email correspondence and handled incoming and outgoing mail.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed filing system, entered data and completed other clerical tasks.
• Liaised between Maintenance Manager and vendors and maintained effective lines of communication.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Trained and assisted in training Pregis personnel within the Plymouth plant as well as others across the Pregis network in best practices in the receipt of goods and services.
• Actively involved with Safety and POP committees.

Streamlined, Implemented, and Managed end-to-end returns process, ensuring timely and accurate processing of all returned assets and accessories. Thus improving efficiency of the process and accuracy of tracking company assets.

• Conducted regular inventory reconciliations to ensure accurate asset physical and electronic location and minimize discrepancies in the field and in the warehouse.
• Maintained accurate records of all returned items, ensuring proper inventory management and control.
• Managed high volumes of daily customer inquiries relating to returns via phone, email, or chat channels while maintaining professionalism at all times.
• Fostered positive relationships with customers and carriers through professional communication regarding pick ups and shipments. Provided excellent customer service.
• Ensured seamless coordination between departments involved in handling returns such as rebuild department, shipping and warehouse personnel.
• Collaborated with customers and logistic carriers to facilitate returns quickly.
• Created RMA sales orders, deliveries, and shipments within SAP program as well as using various other Tcodes to organize and track assets.
• Utilized ERP systems to track return shipments, maintaining accurate records throughout the process.
• Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
• Trained new hires on the returns process, fostering a skilled and knowledgeable team environment. Created Process and work Instruction sheets for future use when leaving position.

• Began employment in the Builds Department: Read blue prints and used drills, saws, and other tools to help build custom stands and accessories.
• Maintained tidy, organized and safe work area to comply with cleanliness standards.
• Receiving department was added to my responsibilities. I was charged with streamlining the process and receiving all materials into the plant from returns to new materials.
• Oversaw receiving operations to ensure timely and accurate processing of incoming shipments.
• Streamlined receiving and documentation processes, improving accuracy in record-keeping for incoming shipments and improving efficiency and time management in the workplace.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Physically verified goods and received them into inventory via the SAP program. Learned and applied the transfer of assets between Storage locations(SLOCs) and plants.
• Electronically and physically filed all paperwork and performed other various administrative tasks.
• Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
• Became FSC -Chain of Custody Representative. Learned FSC regulations and communicated with FSC Regulator and departments to insure compliance. Performed Audits and maintained the chain of custody.
• Assisted with many aspects of Shipping Department and learned all appropriate SAP shipping,delivery, and sales order T Codes.
• Relocated to Tulsa when asked by the company as they combined the Systems unit with the Tulsa plant. Thus ensuring a seamless transition of the process.

• Operating: stacker machines, log hoists, floor truck.
• Assisting in paper press change over, maintenance of paper press and ink stills.
• Computerized load tracking.
• Assisting Rolltender in paper changeover and pasting

• Administrative Duties: Communicating and reporting between corporate office and team members. All office tasks performed personally.
• Managed staff of up to 25 employees. from hiring, training, coaching, scheduling, and all aspects in between.
• Maintained inventory count and control.
• Conducted supply ordering and receipt including: determining demand, ordering, quality inspection, organizing (FIFO), and storing (up to 50 lb. Containers.)
• Obtained outstanding customer service and community relations.
• Responsibly maintained integrity of building, equipment, and grounds.
• Directed operational strategies to enhance service efficiency and customer satisfaction.
• Consistently received excellent health and internal inspection scores.
• Operated in every position in the store. Very hands on.
• Oversaw financial performance, analyzing budgets to drive profitability and growth.

Supervised daily operations to ensure efficient service and optimal customer satisfaction.

• Led team meetings to communicate goals, motivate staff, and address operational challenges.
• Trained and mentored new employees and staff on company policies, food safety standards, operational protocols, and job responsibilities, ensuring seamless integration into the team.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
• Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
• Responsible for cash handling and nightly deposits.
• Attended and assisted with several leadership and Management Training conferences.
• Consistently helped store achieve perfect inspection scores.