Venus M. Coelho
Indialantic
Summary
Conscientious individual exploring opportunities in a business environment where expertise in customer service and office administration will contribute to company goals and objectives.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Dollar General
Melbourne
09.2021 - Current
- Supervised daily store operations and ensured compliance with company policies.
- Trained new employees on customer service and store procedures.
- Managed inventory levels and organized product displays for optimal presentation.
Office assisiant
Therapy Dogs International
Flanders
01.2014 - 01.2015
- Communicated with members daily by phone or email.
- Locating facilities for members to visit and printing out awards for members.
- Putting together new members and renewal packets for members
Admin assistant
Coastal International Logistic
Cranbury
01.2012 - 01.2014
- Answered inbound calls, assisted customers with account information, placed orders, set up service appointments, billing, and assisted customers.
- Resolved problems with customer accounts.
Cashier/Floor sales
Shopper's World
Elizabeth
01.2011 - 01.2012
- Retailing, organized the floors and customer service
Office assistant
Therapy Dogs International
Flanders
01.2006 - 01.2010
- Process new customer applications by mail and assisted in general customer service duties.
- Scanning members applications with or without bar codes
Education
H.S. Diploma -
Sussex Community College
Newton, NJMS Word, Excel, PowerPoint and Access
Project Self-Sufficiency
Newton, NJSkills
- Cashier
- General office duties
- Data entry
- Retail floor manager
- Assistant Manager
- Customer Service
Accomplishments
- Competent using software including: Windows, Word, PowerPoint, E-mail, and the Internet.
- Demonstrated ability to meet the needs of patrons, dependable, hard working, reliable, and punctual.
- Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up.
- Work well as a team member or independently.
Timeline
Assistant Store Manager
Dollar General
09.2021 - Current
Office assisiant
Therapy Dogs International
01.2014 - 01.2015
Admin assistant
Coastal International Logistic
01.2012 - 01.2014
Cashier/Floor sales
Shopper's World
01.2011 - 01.2012
Office assistant
Therapy Dogs International
01.2006 - 01.2010
H.S. Diploma -
Sussex Community College
MS Word, Excel, PowerPoint and Access
Project Self-Sufficiency