Venus Tran
Houston,TX
Summary
Proven Sales and Warehouse Associate with a track record of enhancing customer satisfaction and streamlining operations at H&M and Amazon. Excels in problem-solving and team collaboration, significantly improving workflow efficiency. Demonstrates strong attention to detail and expertise in packaging and labeling, ensuring top-notch product handling and safety.
Resourceful Warehouse Associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
5
5
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
Houston
09.2019 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Ensured financial transaction correctness through efficient execution and compliance with cash handling standards.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers locate products and checked store system for merchandise at other sites.
- Created favorable first impressions for existing, new, and potential clients.
Warehouse Associate
Amazon
Houston
10.2022 - Current
- Managed the processes of picking, packing, and labeling merchandise.
- Ensured secure work practices near active machinery.
- Streamlined material transfer processes to optimize workflow.
- Ensured hazard-free and orderly workspace.
- Jam clearing procedures
- E-stop procedures
- Navigating the HMI screen on the panels
- Assisted in reducing product damage by properly handling and storing materials.
- Consistently lifted materials weighing as much as 50 pounds.
- Spotting issues/potential issues on the conveyor lines.
Education
GED -
GED
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Lifting and sorting
- Labeling and boxing
- Warehouse safety
- Jam clearing
- E-stop clearing
Timeline
Warehouse Associate
Amazon
10.2022 - Current
Sales Associate
H&M Hennes & Mauritz
09.2019 - 10.2022
GED -
GED