Veonca Lockett
Birmingham,United States
Summary
I’m Veonca Lockett. I have worked for Scholastic Book fairs for over 10years as they lead. I’m a hard worker and very dedicated to getting the job done.
Overview
12
12
years of professional experience
Work History
Warehouse Lead
Scholastic
Birmingham, Alabama
01.2013 - Current
- Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
- Conducted performance reviews for assigned personnel according to established guidelines.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
Crew Member
McDonald's
Vestavia Hills, AL
07.2023 - 08.2024
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Resolved customer complaints in a professional manner.
- Restocked kitchen supplies including food products and utensils.
- Educated customers on menu items, product ingredients and nutritional values.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Guest Service Representative
Marriott
Hoover, Alabama
08.2017 - 03.2021
- Encouraged customers to provide feedback on their stay experiences.
- Assisted guests with check-ins and check-outs in a timely manner.
- Verified reservations by phone or in person.
Skills
- Product Packaging
- Shipping and receiving
- Warehouse functions
- Materials transportation
- Order Picking
- Load Planning
Timeline
Crew Member
McDonald's
07.2023 - 08.2024
Guest Service Representative
Marriott
08.2017 - 03.2021
Warehouse Lead
Scholastic
01.2013 - Current