Summary
Overview
Work History
Education
Skills
Timeline
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VERA BAZYLSKIY

VERA BAZYLSKIY

Sr. Administrative Assistant
Philadelphia,PA

Summary

Dynamic Sr. Administrative Assistant at CBH-Community Behavioral Health with proven organizational skills and expertise in Microsoft Office Suite. Successfully improved workflow efficiency and resolved operational issues, enhancing program support. Adept at documentation and filing, I thrive in fast-paced environments, ensuring compliance and delivering exceptional service.

Overview

24
24
years of professional experience

Work History

Sr. Administrative Assistant

CBH-Community Behavioral Health
Philadelphia
09.2022 - Current
  • Executed diverse administrative and clerical functions with minimal supervision to support assigned programs.
  • Relieved manager of administrative tasks by investigating complaints and addressing operational issues.
  • Planned and organized work activities, recommending workflow improvements and implementing approved changes.
  • Developed and revised office forms and report formats to enhance efficiency.

Personal Care Connector

AmeriHealth Caritas
Philadelphia
02.2020 - 02.2023
  • Supported daily operations of Medicare Member Services, emphasizing integrated care management and program interventions.
  • Handled routine calls from members and providers, meeting strict performance metrics.
  • Identified members with Care Gaps/HEDIS conditions, facilitating access to Plan benefits.
  • Assisted members in utilizing community resources effectively.

Care Coordinator Support Specialist

JEVS Care at Home
Philadelphia
03.2013 - 02.2019
  • Monitored and reported trends in Participant referrals and intakes.
  • Verified Participant eligibility through electronic databases and internet applications.
  • Acted as liaison with Area Agencies on Aging and Service Coordination Agencies.
  • Ensured compliance with State licensure regulations and JEVS at Home policies.
  • Resolved payroll issues for Direct Care Workers, including incomplete timesheets and scheduling errors.
  • Audited Weekly Service Reports for accuracy, addressing missing reports with Direct Care Workers.
  • Conducted reference checks for potential applicants.
  • Facilitated New Employee Orientation and training programs for staff and Direct Care Workers.

Administrative Assistant

JEVS Care at Home
Philadelphia
02.2017 - 01.2019
  • Delivered exceptional internal and external customer service aligned with home care values.
  • Answered telephone calls and directed customers to appropriate personnel promptly.
  • Prepared and modified various documents including correspondence, reports, and memos.
  • Monitored inventory levels and placed orders to maintain adequate supply stock.
  • Executed general data entry, filing, scanning, and faxing tasks as required.

Resource Coordinator Assistant

Resource Coordinator Assistant
Philadelphia
11.2012 - 03.2013
  • Delivered efficient reception services and administrative support to staff as instructed by supervisor.
  • Composed routine correspondence, reports, and forms to enhance communication flow.
  • Coordinated office services, including housekeeping, supply procurement, and catering orders.
  • Maintained office equipment, ensuring operational readiness of computers, fax machines, and printers.
  • Executed copying, mailing, filing, and typing duties to support daily operations.

Interpreter/Ukrainian/Russian

Independent Consulting
Philadelphia
09.2001 - 08.2012
  • Specialized in legal, pharmaceutical, medical, technical, and localization translation for INS Immigration.
  • Accumulated over 10 years of experience in translation, proofreading, editing, and revision across Ukrainian, Russian, and English.
  • Translated documents and materials between Russian and English with high accuracy.
  • Prepared and managed correspondence, reports, and documentation efficiently.

Administrative Assistant

Four Seasons Insurance Agency
Philadelphia
10.2009 - 07.2010
  • Supported PD/BI adjusters in managing client cases effectively.
  • Handled multiple phone lines daily, ensuring prompt communication.
  • Performed data entry and maintained customer database integrity.

Administrative Assistant/Mentor

CITE Business School
Philadelphia
02.2008 - 09.2009
  • Mentored and coached students intensively to enhance academic performance.
  • Discussed teaching philosophy, school policies, and regulations to ensure compliance.
  • Conducted development activities while monitoring student progress over time.

Office Manager/Inside Sales

Trinity Countertops
Philadelphia
04.2003 - 01.2007
  • Executed all inside sales operations for company.
  • Managed phone calls and correspondence to ensure office efficiency.
  • Monitored billing processes and tracked invoices to maintain accurate records.

Education

GED -

Community College of Philadelphia
Philadelphia, PA
06-2001

Skills

  • Microsoft Office Suite
  • Windows operating system
  • Documentation and filing
  • Organizational skills
  • Time management
  • Internet research
  • Telephone etiquette

Timeline

Sr. Administrative Assistant

CBH-Community Behavioral Health
09.2022 - Current

Personal Care Connector

AmeriHealth Caritas
02.2020 - 02.2023

Administrative Assistant

JEVS Care at Home
02.2017 - 01.2019

Care Coordinator Support Specialist

JEVS Care at Home
03.2013 - 02.2019

Resource Coordinator Assistant

Resource Coordinator Assistant
11.2012 - 03.2013

Administrative Assistant

Four Seasons Insurance Agency
10.2009 - 07.2010

Administrative Assistant/Mentor

CITE Business School
02.2008 - 09.2009

Office Manager/Inside Sales

Trinity Countertops
04.2003 - 01.2007

Interpreter/Ukrainian/Russian

Independent Consulting
09.2001 - 08.2012

GED -

Community College of Philadelphia

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