Summary
Overview
Work History
Education
Skills
Timeline
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VERA CRUZ

Fort Worth

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Banking Operations Specialist

Charles Schwab
02.2022 - 06.2025
  • Process incoming and outgoing monetary wires, checking for suspicious information or activity for Domestic or International accounts and Charitable, IRA or Trust accounts.
  • Balance and reconcile transactions to ensure accuracy for successful posting of payment.
  • Monitor and report any suspicious or fraudulent.
  • Communicate with customers to confirm wire transfer details and resolve any discrepancies or issues.
  • Able to work efficiently in a fast-paced environment and prioritize tasks effectively with multi task functions.
  • Processed wide variety of retail banking transactions for Personal and Commercial clients Charitable accounts.
  • Responsible for recording FED funds trades, executing currency exchange for foreign wire transfers and maintain general ledger accounts.
  • Self-motivated with strong attention to detail and high level of accountability.
  • Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
  • Followed operational control procedures for the wire transfer system and online banking wire request.

Property Preservation Specialist

JPMorgan Chase & Co
06.2016 - 02.2022
  • Maintain and secure vacant or distressed properties, including tasks like property inspections, securing/repairing structures, landscaping, and coordinating with vendors. Coordinated with local authorities for permits and approvals needed for various property preservation tasks.
  • Ability to manage and resolve property-related liens, mitigating legal and financial liabilities for clients or Mortgage Company.
  • Safeguarded properties from vandalism or theft by installing security measures such as fencing, boarding windows, or alarm systems when required.
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
  • Correspondence w/investor/insurer and multiple City Attorney within Default Mortgage that are relied upon to assist in resolving municipal code violation to keep from going into Foreclosure.
  • Facilitated timely communication between clients, vendors, tenants ensuring that all parties were kept informed about ongoing projects or issues affecting their properties.
  • Maintained accurate records of completed projects, including photographs, reports, invoices, and correspondence with clients.
  • Reviewed Property History for Payment of fines and liens assessed by the City, ensure lien releases are applicable.


HE MB FORECLOSURE SPECIALIST 2

JPMorgan Chase
10.2011 - 12.2016
  • Reviewed loan and modification and title or liens and foreclosure documents and verified for accuracy and evaluated foreclosure litigation paperwork, affidavits, and post-sale documents.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Administered property foreclosures, encompassing proper and timely assignation of cases to realtors, foreclosure attorney or underwriter.
  • Identified and researched any discrepancies in financial documents by gathering information regarding lien payoff amounts tax data and credit standing.
  • Served as a liaison between clients, attorneys, court officials, and other stakeholders throughout the foreclosure process and reviewed documents custodian collateral.
  • Demonstrated expertise in various federal and state regulations governing foreclosures, ensuring full compliance with all legal requirements and gathered information regarding the lien payoff amounts, tax data and credit standing.
  • Maintained and updated all portfolios by state given by foreclosure management with detail records of all correspondence, documentations, and actions taken during the course of each modification case.
  • Enhanced communication with clients by providing regular updates on the status of their modification foreclosure case.
  • Reduced foreclosure timelines by efficiently managing case files and ensuring timely completion of necessary tasks.
  • Improved accuracy of documentation by thoroughly reviewing all paperwork and identifying any errors or discrepancies.

Education

Travel Agent

Florida Travel School
Fort Myers, FL
04-2019

High School Diploma -

Western Hills High
05-1980

Skills

  • Research and analysis
  • Anti-money laundering
  • Transaction processing
  • Collateral management
  • Loan administration
  • Critical thinking
  • Document preparation and scanning
  • Accuracy and attention to detail
  • Positive attitude and active listening
  • Teamwork
  • Problem-solving abilities and Honest and dependable
  • Attention to detail and Multitasking
  • Customer service excellence
  • Data entry

Timeline

Banking Operations Specialist

Charles Schwab
02.2022 - 06.2025

Property Preservation Specialist

JPMorgan Chase & Co
06.2016 - 02.2022

HE MB FORECLOSURE SPECIALIST 2

JPMorgan Chase
10.2011 - 12.2016

High School Diploma -

Western Hills High

Travel Agent

Florida Travel School

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