Vera Duverge

• Offer exceptional customer service to differentiate and promote the company brand

• Maintain all food areas clean at all times and maintain neat, orderly displays

• Stock service area with required supplies

• Maintain composure in a fast paced environment

• Assist manager with training and mentoring of new cashiers/waitresses

• Assist manager with delivering cash to each register at opening and assist with closing registers at closing

• Run restaurant efficiently in order to maintain customer satisfaction

• Assist manager in any area as needed due to being cross trained in all areas

• I took orders from the school

Coordinated book shipments to schools.

• Increased customer satisfaction by addressing and resolving complex issues effectively.
• Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

• Documented patient information obtained from interviews.
• Interviewed patients to obtain medical information, weight and height measurements and vital signs.
• Performed basic physical assessments of Older people.
• Experience with various medical conditions including Diabetes, Alzheimer's and Paget's disease.
• Authorized drug refills and provided detailed prescription information to pharmacies.
• Assisted patients with daily functions.
• Monitored fluid intake and output levels.
• Ensured safety and well-being of patients.
• Transported patients to and from different departments.
• Assisted patients with bathing, dressing, hygiene and grooming.
• Completed all daily living tasks to enhance the quality of life of elderly patients.
• Engaged patients with games, crafts, cooking, music, reading and other activities.

• Made food according to standard recipes with requested changes for customer satisfaction.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
• Prepared and built food items according to standardized recipes and directions.
• Set up work stations, prep tables, service counters and steam tables.
• Stored food properly by adhering to food safety policies and procedures.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

• Maintained a strong understanding of child development milestones, enabling targeted support for each child''s unique learning needs.
• Established and maintained a safe, clean, and stimulating learning environment for the children under my care.
• Collaborated with colleagues to develop comprehensive lesson plans tailored to individual child needs.
• Implemented individualized learning plans for children with diverse needs, ensuring their success in meeting developmental milestones.
• Administered first aid when necessary, prioritizing safety at all times throughout daily routines.
• Attended professional development workshops to stay current on best practices within the child care industry.