Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vera Henriques

Union,NJ

Summary

Dynamic Patient Registration Representative with a proven track record at St Michael’s Medical Center, excelling in insurance verification and enhancing patient relations. Adept at ensuring patient confidentiality while streamlining check-in processes, resulting in improved operational efficiency and patient satisfaction. Committed to delivering exceptional customer service in a fast-paced environment.

Overview

25
25
years of professional experience

Work History

Patient Registration Representative

St Michael’s Medical Center
Newark, NJ
07.2001 - Current
  • Facilitated patient check-in processes to enhance operational efficiency.
  • Collected and verified patient information for accuracy and compliance.
  • Assisted patients with insurance inquiries and financial arrangements.
  • Coordinated with medical staff to ensure smooth patient flow through the facility.
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Imaged and scanned patient and registration documentation into electronic patient records.

Education

High School Diploma -

East Side High School
Newark, NJ
07.1999

Skills

Insurance verification

Payment collection

Patient confidentiality

Patient relations

Customer service

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Patient Registration Representative

St Michael’s Medical Center
07.2001 - Current

High School Diploma -

East Side High School

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Vera Henriques