Vera Murphy
Bristow,VA
Summary
Proactive Clinical Coordinator excited to transition into a new position where superb leadership and clinical coordination abilities can be utilized. Skilled in task delegation, staff recruitment and scheduling. Committed to ensuring staff is compliant with all safety and health standards and protocols.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Coordinator
Bluemont Plastic Surgery
01.2021 - Current
- Manages patient flow and directs the doctor to make sure the practice stays on time
- Regularly evaluates the template Schedules and makes appropriate changes to maximize practice efficiency and staying on time
- Maintaining cleanliness and safety of various departments and ensuring systems are operating to the benefit of patients by strictly following established healthcare safety standards
- Functions as an extension of the doctor by making decisions while following established policies and procedures
- Manages all emergency patients and handles patient/parent treatment concerns.
Medical Office Clerk
Virginia Physicians Incorporated
11.2014 - 12.2020
- Front office registration, insurance verification, scheduling appointments, process daily patient payments, provide patients guidance when needed, maintain Electronic Health Records, collection agent patient and Insurance, billing and coding for accuracy, training collection agents, party/event planner.
Medical Administrative Assistant
George Meyerhoff Internal Medicine
01.2012 - 01.2014
- Training and educating employees, preparing employee evaluations, file maintenance (electronic and hard copy), preparing medical records for transfer, accounts payable and receivable, ordering office supplies and equipment, preparing prescriptions - physicians orders, billing, coding and in house collections, insurance verification and eligibility, scheduling procedures inpatient and outpatient, end of day processing.
Front Office Coordinator
Charlottesville Dermatology
01.2009 - 01.2012
- Handled medical administrative tasks, scheduling and HIPAA compliance, scheduling patients for Mohs surgery, offering customer care to the patients and their family, educating patients on treatments and presenting payment options, responsible for training and conducting counseling and coaching, evaluates the performance of clerical staff, worked with medical office manager for solving critical issues, advertising cosmetic sales and in office events.
Medical Clerk
Sentara Healthcare
01.2007 - 01.2009
- Point of Admission and Emergency Room: Handle the tasks of checking up-to-date records of patients and correcting it as per the treatments, medications, side effects and symptoms
- Provided educational material to patients and referral information
- Handled the tasks of checking and maintaining proper medical records
- Scheduling routine appointments, diagnostic and laboratory testing
- Bed Control: Assigned all patient beds, admissions, discharges, transfers
- Transferring patients from hospital to different area care facilities
- Responsible for maintaining good relationship with different healthcare centers
- Ambulatory Surgery Center: Cardiac Cath Lab, MRI/CT, Breast Center, GI, and Endoscopy registrar, eligibility and verification
- Urology: Responsible for keeping track of expensive equipment and devices
- Scheduling kidney, bladder, prostate and other surgeries
- Preparing and educating patients on surgical procedures
- Obtaining and verifying insurance authorizations.
Owner
Sensual Scents and Yoga Desires
01.2002 - 01.2007
- Managed all features of business, including client service, sales, buying and marketing
- Propose and implement treatment plans
- Refer clients for specialized services to other facilities
- Crafted holistic aromatherapy sundries for patients.
Education
Holistic Healthcare Certification -
Centre of Excellence
01.2021
Masters Degree - Healthcare Administration
Provident University
Richmond, VA01.2017
Bachelors Degree - Business Administration
Provident University
Richmond, VA01.2012
Sports Yoga Instruction -
National Exercise and Sports Training
01.2005
Massage Therapy -
Virginia School of Technology
Virginia Beach, VA01.2001
Associates Degree - Business Administration
Grossmont College
La Mesa, CA01.1990
Skills
- Staff Scheduling
- Clinical Leadership
- Clinical Documentation
- Developing training programs
- Patient services management
- Process Improvements
- Patient confidentiality
- Medical Records Management
- Staff Development
- Patient relationship management
- Patient Care
- HIPAA Compliance
- Patient Education
- Healthcare Systems Knowledge
- Patient Health Education
- Clinical Instruction
- Patient records administration
- Progress Monitoring
- Records Management
- Patient Relations
- Case Management
Certification
- Domestic Abuse Certification 2020
- Basic Life Support 2024 Current
Practicesoftware
- Symplast
- Patient Keeper
- E-Clinical
- Medisoft
- Athena
- Epic
- HBOC
- Reflections
- Appointment Plus
References
- Cindy Mattiolli, Manager, 804-314-2075
- Chene Johnson, Billing Agent, 804-248-1783
- Keith Graham, Firefighter, 804-869-0502
- Ravyn Thomas, Pharmacy Technician, 757-630-8553
- Dr. George Meyerhoff, 804-484-4870, 804-216-8011
- Phyllis Meyerhoff, Manager, 804-484-4870, 804-512-2735
- Martha Mabey, PHD, 804-562-7475, marthamabey@hotmail.com
- Dr. James B. Regan, 757-345-4720
Timeline
Clinical Coordinator
Bluemont Plastic Surgery
01.2021 - Current
Medical Office Clerk
Virginia Physicians Incorporated
11.2014 - 12.2020
Medical Administrative Assistant
George Meyerhoff Internal Medicine
01.2012 - 01.2014
Front Office Coordinator
Charlottesville Dermatology
01.2009 - 01.2012
Medical Clerk
Sentara Healthcare
01.2007 - 01.2009
Owner
Sensual Scents and Yoga Desires
01.2002 - 01.2007
Holistic Healthcare Certification -
Centre of Excellence
Masters Degree - Healthcare Administration
Provident University
Bachelors Degree - Business Administration
Provident University
Sports Yoga Instruction -
National Exercise and Sports Training
Massage Therapy -
Virginia School of Technology
Associates Degree - Business Administration
Grossmont College
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