Vera Rester
Magnolia,AR
Summary
Proven administrative assistant with a track record of enhancing office efficiency and improving client satisfaction at the Arkansas Department of Human Services. Excelled in document preparation and database entry, alongside exceptional verbal communication skills. Streamlined documentation processes, significantly contributing to the team's ability to meet tight deadlines.
Overview
17
17
years of professional experience
Work History
Local Office Administrative Assistant
Arkansas Department of Human Services
03.2008 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Registered snap, TEA and Medicaid applications
Education
High School Diploma -
Walker High School
Magnolia, AR 05.1991
Skills
- Document Preparation
- Scheduling appointments
- Database entry
- Document Scanning
- Confidentiality handling
- Telephone reception
- Microsoft Word
- Data Entry
- Appointment Scheduling
- Office Equipment Maintenance
- Mail handling
- Multi-Line Phone Systems
- Verbal Communication
Timeline
Local Office Administrative Assistant
Arkansas Department of Human Services
03.2008 - Current
High School Diploma -
Walker High School
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