Summary
Overview
Work History
Education
Skills
Timeline
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Vera Siguta

Belle Vernon,PA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

25
25
years of professional experience

Work History

Realtor

Realty One Group
Belle Vernon, PA
01.2022 - Current
  • Assisting clients in buying and selling properties.

Truck Dispatcher

Phoenix Ari Transport LLC
Puyallup, WA
01.2010 - Current
  • Book loads, dispatch trucks
  • Pay drivers
  • Scheduling appointments
  • Remote work from WV
  • Coordinated dispatching of 15 drivers to accomplish daily delivery requirements.
  • Created delivery routes and optimized plans for traffic, road conditions, and other factors.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Answered phone calls and responded to customer emails.
  • Scheduled and organized delivery routes.
  • Monitored and tracked dispatch communication systems.

Accountant/Vice President

VVS Granite, Inc
Puyallup, WA
01.2007 - 01.2009
  • - Prepare invoices, bids, and estimates for clients.
  • - Follow up on job orders
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Collected and reported monthly expense variances and explanations.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Developed financial models to assess and analyze financial performance of clients.
  • Identified legal tax savings and recommended ways to improve profits.

Receptionist

VVS Granite, Inc
Portland, OR
01.2005 - 01.2007
  • - Received and distributed messages from telephone/email, taking clear messages and passing these promptly to the appropriate member.
  • - Responded to inquiries from clients promptly in a courteous manner.
  • - Participated in business and other team meetings regarding service planning and to assist in the implementation and continual review of systems to ensure good practice, maintaining paper based and computer systems.
  • - Provided efficient data entry into the trust and local team information systems as required.
  • - Assisted with organizing of repairs and maintenance of office equipment.

Interpreter

Telelanguage
Portland, OR
01.2000 - 01.2005
  • Interpreted at the hospitals, courthouse, home services, schools, as well as telephonic interpreter.

Education

High School Diploma -

John Marshall High School
Portland, OR
06.2003

Skills

  • Emergency protocols
  • Goal oriented
  • Persuasion techniques
  • Script use
  • Call control
  • Relationship building
  • Attention to detail
  • Appointment scheduling
  • Mentoring and coaching
  • Fluent in English and Russian

Timeline

Realtor

Realty One Group
01.2022 - Current

Truck Dispatcher

Phoenix Ari Transport LLC
01.2010 - Current

Accountant/Vice President

VVS Granite, Inc
01.2007 - 01.2009

Receptionist

VVS Granite, Inc
01.2005 - 01.2007

Interpreter

Telelanguage
01.2000 - 01.2005

High School Diploma -

John Marshall High School

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