Vera Trikilis
Portage,IN
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
20
20
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
Valparaiso City Utilities
Valparaiso, IN
07.2017 - Current
- Manage filing system, enter data and complete other clerical tasks.
- Sort and distribute office mail and record incoming shipments.
- Continually seek methods for improving daily operations, communications with department staff & managers, recordkeeping and data entry for increased efficiency.
- Develop and update spreadsheets and databases to track, analyze, and report on projects & costs.
- Volunteer to help with special projects of varying degrees of complexity.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Monitored employee performance to ensure compliance with safety regulations and company policies.
- Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
- Investigated workplace accidents and provided recommendations for corrective actions as needed.
- Provided training on safe work practices, emergency procedures, hazardous materials handling and other topics related to occupational health and safety.
- Reviewed, processed, and verified payroll documents to ensure accuracy of employee pay.
- Created reports on timekeeping records and wage information for management review.
- Provided assistance to employees regarding their payroll questions or issues.
- Assisted in the preparation of budgeting reports by providing requested payroll information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
WMS GIS TECH
Valparaiso City Utilities
Valparaiso, IN
01.2009 - 03.2017
- Completed mapping projects involving Sewer and Storm features
- Entered daily work orders of the field crew staff
- Updated work management system
- Educated users about how to operate and leverage GIS software for different applications
- Used Geographic Information Systems technology and equipment to produce detailed maps
- Created and maintained daily and weekly reports for upper management
- Contributed to development, implementation, and execution of maintenance programs.
- Developed GIS databases and maintained existing data sets.
- Created digital maps using CAD, ArcGIS, and other cartographic software.
- Conducted spatial analysis to identify patterns and trends in data.
- Performed quality assurance reviews of GIS data inputs and outputs.
- Provided technical assistance to users of GIS systems.
- Researched new technologies related to GIS applications.
- Assisted with the design of geodatabase structures for various projects.
- Prepared reports summarizing GIS results for stakeholders and management teams.
- Coordinated with other departments to ensure data accuracy and integrity within the system.
- Implemented automated processes for updating datasets on a regular basis.
- Generated map products used for presentations or publications.
- Utilized GPS equipment to collect field information.
- Participated in meetings to discuss project requirements and timelines.
- Documented procedures related to GIS operations.
- Integrated GIS data with other enterprise systems such as ERP or CRM platforms.
- Trained personnel on proper use of GIS tools and techniques.
- Managed user access rights for secure sharing of geographic information resources.
- Collaborated with IT staff on hardware and software upgrades for improved performance.
- Collected, created, edited and processed spatial data to support geographic information system emergency management.
- Analyzed specialized geo-database design, editing and maintenance to streamline GIS implementation.
- Made recommendations regarding upgrades of new and revised GIS software, equipment and applications.
WASTEWATER LAB TECH
Valparaiso City Utilities
Valparaiso, IN
05.2004 - 10.2016
- Analyzed results using analytical software and created reports
- Monitored testing procedures to meet criteria and maintain quality control
- Set and oversaw quality assurance guidelines for laboratory work
- Recorded and analyzed data to produce reports of results
- Maintained documentation on tests performed in lab
- Prepared reagents, media and solutions to use for laboratory testing and analysis
- Maintained safe, tidy and organized laboratory environment for accurate test results
- Monitored and documented safety standards to verify compliance
- Inspected laboratory equipment to maintain good working condition for optimal results
- Tracked collected specimens by initialing, dating, and noting times of collection
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Documented individual progress toward meeting treatment goals.
- Evaluated recreation areas, facilities and services for results.
- Developed events and programs in consideration of needs, abilities and interests of participants.
Skills
- Account Balancing
- Administrative Support
- Advanced MS Office Suite Knowledge
- Billing and coding
- Budgeting
- Business Administration
- Calendar Management
- Clerical Support
- Compensation and benefits
- Correspondence Writing
- Critical Thinking
- Customer Service
- Database Management
- Detailed Meeting Minutes
- Digital Archiving
- Document Control
- Employee Training
- Executive management support
- Information Security
- Internal Communications
- Inventory Systems
- Invoice Processing
- Mail handling
- Memo preparation
- Microsoft Outlook
- Minute Taking
- Multi-Line Phone Systems
- Multi-Task Management
- Office Administration
- Office Equipment Maintenance
- Office Management
- OSHA Compliance
- Payroll and budgeting
- Presentation Design
- Proposal Writing
- Reception oversight
- Recruiting
- Report Writing
- Scheduling and calendar management
- Spreadsheet Management
- Staff Management
- Staff Motivation
- Strategic Planning
- Travel Coordination
- Typing Proficiency
- Workers' Compensation Knowledge
Languages
English
Native/ Bilingual
Greek
Native/ Bilingual
Spanish
Elementary
AMERICAN SIGN LANGUAGE
Elementary
References
References available upon request.
Timeline
ADMINISTRATIVE ASSISTANT
Valparaiso City Utilities
07.2017 - Current
WMS GIS TECH
Valparaiso City Utilities
01.2009 - 03.2017
WASTEWATER LAB TECH
Valparaiso City Utilities
05.2004 - 10.2016
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