Vera Vataj
Warren,Michigan
Summary
High-energy and focused on promoting customer satisfaction through exceptional service. Handle multiple responsibilities simultaneously while still providing the service for each customer. Skincare Consultant with deep knowledge of skin conditions and effective treatments. Customer service and communication skills to build relationships and maintain loyal business.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Saks Fifth Avenue
Troy, MI
11.2021 - 10.2022
- Welcoming customers, offering assistance and options
- Providing information on products
- Balancing the needs of multiple customers simultaneously in a fast-paced retail environment
- Building relationships leading to contacting/following up with on products bought and new merchandise
- Keeping up with current and future events
- Answered incoming telephone calls to provide store, products and services information
- Working collaboratively in a team environment
- Keeping showroom clean and maintained neat, orderly products displays
- Managing financial transactions
- Opening and closing procedures.
Sales Associate/Beauty Advisor
Neiman Marcus
Troy, MI
09.2019 - 11.2021
- Welcoming customers, offering assistance, and options
- Providing information on products
- Balancing the needs of multiple customers simultaneously in a fast-paced retail environment
- Building relationships with customers leading to contacting/following up with on products bought and new merchandise
- Keeping up with current and future events
- Answered incoming telephone calls to provide store, products and services information
- Working collaboratively in a team environment
- Keeping showroom clean and maintained neat, orderly products displays
- Managing financial transactions
- Closing and opening procedures.
Sales Associate/Beauty Advisor
Nordstrom
Troy, Michigan
04.2015 - 09.2019
- Welcoming customers, offering assistance, suggestions and options
- Providing information on products
- Balancing the needs of multiple customers simultaneously in a fast-paced retail environment
- Building relationships with customers
- Contacting/following up with customers on products bought and new merchandise
- Keeping up with current and future events
- Helping customers with questions, problems and complaints in person and via telephone
- Working collaboratively in team environment
- Keeping showroom clean and maintained neat, orderly product displays
- Managing financial transactions
- Closing and opening procedures.
Education
High School Diploma -
Warren Mott High School
Skills
- Highly dependable
- Self-motivated
- Time management
- Sales and Upselling
- Client Care
- Relationship Building
- Excellent multi-tasking
- Dedicated team-member
- Detail-oriented
- Decision-Making
- Beauty Treatment Recommendation
- Organizational
Certification
- Dermalogica Certification
- Eyelash Extension Certified
Timeline
Sales Associate
Saks Fifth Avenue
11.2021 - 10.2022
Sales Associate/Beauty Advisor
Neiman Marcus
09.2019 - 11.2021
Sales Associate/Beauty Advisor
Nordstrom
04.2015 - 09.2019
High School Diploma -
Warren Mott High School
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