Vera Yanez-Tourigny
Las Vegas,NV
Summary
Strategic and innovative Assistant Vice President of Human Resources offering years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value added goals. Expertise in planning and managing employee relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving processes and increasing organizational effectiveness. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Driven and decisive with passion for building and retaining highly effective teams. Disciplined and flexible problem-solving approach that balances business goals with employee needs.
Overview
26
26
years of professional experience
Work History
Human Resources Director
Litigation Services
2022.02 - 2023.08
- Maintained human resources regulatory compliance with local, state and federal laws.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Educated employees on company policy and kept employee handbook current.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Processed bi-weekly, weekly, semi-monthly, monthly, bonus and commission payrolls for 3500+ employees nationwide.
- Structured compensation and benefits according to market conditions and budget demands.
- Answered employee inquiries regarding health benefits and 401k options.
- Oversaw workers' compensation program for employees injured on job.
- Directed hiring and onboarding programs for new employees.
- Developed succession plans and promotion paths for staff.
- Met with management annually for progress reviews and performance assessments.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Conducted exit interviews to better understand reasons why employees were separating from company.
Assistant Vice President of Human Resources
Credit One Bank N.A.
2004.01 - 2020.12
- Launched company-wide HR strategies, practices, benefits and compensation policies to drive departmental and business objectives.
- Managed HR Operations including organizing status meetings to inform staff of developments, goals and tactics as well as best practices to drive success and achieve objectives.
- Drafted and implemented policies, procedures and employee handbook.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Briefed new hires on essential job information, such as company policies and employment benefits.
- Analyzed compensation and other competitive data and prepared budgets.
- Accurately prepared bi-weekly payroll and tracking data using ADP and Ceridian/Dayforce systems.
- Collaborated with legal and compliance teams to review issues. Obtain feedback and procure available information for FMLA, ADA, EEOC and FLSA.
- Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
- Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Created, directed and controlled benefit programs for employees, including medical, dental, short and long-term disability, life insurance, 401(k) and workers compensation.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
Human Resources Manager
Credit One Bank N.A.
2002.01 - 2003.12
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training.
- Perform benefits analysis, corrective action planning and big-picture data capturing.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Accurately prepared bi-weekly payroll and tracking data using ADP and Dayforce systems.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Adhered to all federal and state guidelines and managed payroll and benefits for over 1200 employees.
- Initiated and maintained Workers Compensation cases for tracking, reporting and legal mechanics.
Human Resources Recruiting Supervisor
Credit One Bank N.A.
1999.06 - 2001.12
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training.
- Updated HR database with new employee information, changes in benefits and other details.
- Oversaw HR functions, including hiring, staffing, training, payroll and labor law compliance.
- Performed exit interviews and off-boarding process for resigned and terminated employees.
- Organized company-wide events designed to boost employee morale.
- Answered employee inquiries regarding health benefits and 401k options.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Human Resources Specialist
Credit One Bank N.A.
1997.05 - 1999.05
- Designed quarterly newsletters for distribution, which informed and entertained campus community.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Conducted annual salary surveys and developed, analyzed and updated company salary budget.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Liaised with community officials and county departments to develop corporate emergency management strategy and coordinate staff response effort.
- Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
- Interviewed candidates and conducted background checks and verification.
Education
Bachelor of Science - Business Administration
University of Phoenix
Las Vegas, NVSkills
- HR Best Practices
- HRIS Implementation
- Staff Coaching and Mentoring
- Employee Relations
- HR Policy, Process & Systems Design
- Organizational Development
- Visa/Green Card Process
- Employee Performance Improvement
- Benefits Administration and Compensation
- Leadership Development
- Talent Acquisition
- Payroll: ADP, Ceridian/Dayforce, Paylocity
- FMLA and Harassment & Discrimination
- Diversity and Inclusion
Timeline
Human Resources Director
Litigation Services
2022.02 - 2023.08
Assistant Vice President of Human Resources
Credit One Bank N.A.
2004.01 - 2020.12
Human Resources Manager
Credit One Bank N.A.
2002.01 - 2003.12
Human Resources Recruiting Supervisor
Credit One Bank N.A.
1999.06 - 2001.12
Human Resources Specialist
Credit One Bank N.A.
1997.05 - 1999.05
Bachelor of Science - Business Administration
University of Phoenix
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