Vera Yanney
Houston,TX
Summary
Certified Healthcare Project Manager with over six years of hands-on experience in coordinating and optimizing workflows, dedicated to enhancing operational efficiency and team collaboration. Expertise in logistics, project management, and problem-solving ensures consistent results in dynamic environments. Proven track record of adapting to changing demands while maintaining a focus on smooth operations and strategic objectives. Committed to driving success through innovative solutions and reliable performance in the healthcare sector.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative & Operations Coordinator
Thomyann, LLC
06.2021 - 11.2025
- Built operational and compliance infrastructure for a newly established logistics firm, ensuring full adherence to federal and state regulations, including FMCSA standards, licensing, and permitting.
- Managed cross-departmental operations, HR workflows, and compliance documentation for a multi-site logistics firm.
- Coordinated vendor licensing, permitting, and regulatory filings to ensure 100% on-time completion of requirements.
- Organized and maintained digital filing systems for documents and records.
- Assisted team members with project planning and resource allocation.
- Implemented office procedures to improve workflow efficiency and productivity.
- Conducted research to facilitate decision-making for project development.
- Trained new staff on administrative processes and company policies.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Performed data entry tasks into computer databases from paper documents.
- Answered incoming calls and responded to customer inquiries.
- Maintained filing system for important documents such as contracts and invoices.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Checked office stock to determine supply levels and maintain inventory.
- Updated databases with new employee information, job changes and terminations.
- Coordinated meetings, conferences, travel arrangements.
- Developed spreadsheets to track project progress, budgets and other related data.
- Designed forms and templates to streamline workflow processes within organization.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
- Conducted performance evaluations and recommended training programs for staff development.
- Served as a liaison between leadership, vendors, and staff to ensure smooth coordination of priorities and projects.
- Recognized by leadership for initiative, precision, and successfully transitioning the company from the startup phase to a compliant, fully operational business.
Case Manager – Family Advocate
Maternity Care Coalition
05.2019 - 05.2021
- Managed 14-16 active family cases at a time, providing intensive case management and advocacy to help at-risk parents navigate social, educational, and community systems.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted home visits, needs assessments, and goal-setting sessions, linking families to essential resources such as childcare, housing, and early childhood programs.
- Coordinated care plans for clients, ensuring comprehensive support throughout pregnancy and postpartum.
- Conducted assessments to identify client needs, tailoring services to enhance maternal health outcomes.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Analyzed case outcomes to identify trends and areas for improvement, driving continuous service enhancement.
- Maintained detailed documentation in MCC's client database, improving compliance and follow-up efficiency by 25% through consistent tracking and engagement.
- Facilitated community workshops on breastfeeding, nutrition, and family wellness to strengthen family stability and self-sufficiency.
- Recipient of the 'Most Thoughtful and Best Processor' Award for compassionate service, exceptional organization, and excellence in documentation.
Public Health Intern
Philadelphia Department of Public Health
01.2019 - 05.2019
- Assisted in community health assessments and data collection efforts.
- Collaborated with team members on health education materials development.
- Maintained records of health program activities and participant feedback.
- Supported the city's High School STD Screening Program by coordinating field operations, education, and data entry across 30+ public high schools.
- Delivered sexual health presentations to adolescent groups, promoting awareness, prevention, and early intervention.
- Collected and processed laboratory specimens, verified treatment documentation, and coordinated the transportation of supplies between schools and laboratories.
- Managed confidential data for hundreds of screened participants, ensuring precision, accuracy, and compliance with HIPAA, and confidentiality protocols.
- Strengthened understanding of large-scale program logistics, data integrity, and community engagement through hands-on public health coordination.
Education
Bachelor of Science - Public Health
West Chester University of Pennsylvania
West Chester, PA05.2019
Skills
- Project Coordination
- Stakeholder Engagement
- Meeting & Documentation Management
- Process Optimization
- Data & Compliance Tracking
- Program Implementation
- Cross-Functional Collaboration
- Operational compliance
- Research and analysis
- Workflow optimization
- Community outreach
- Meeting & Documentation Management
Accomplishments
- Built full operational and compliance systems from the ground up, streamlining workflows and improving efficiency across multiple departments.
- Led cross-functional projects, managed timelines and documentation, and strengthened coordination between stakeholders.
- Developed SOPs, onboarding processes, and reporting tools that increased team productivity, accuracy, and program visibility.
- Oversaw high-volume client, service, and scheduling operations while maintaining 100% compliance and audit readiness.
- Drove process improvements that enhanced communication, reduced bottlenecks, and improved overall program and organizational performance.
Certification
- Certified Healthcare Project Manager (CHPM) – Six Sigma Global Institute, 2025
- Health Equity Webinar: Breaking the Bias in the Health Ecosystem – Stanford University School of Medicine, 2025
- Human Subjects Research (CITI) | Mandated Reporter | Breastfeeding Advocate
- Additional Training: Race & Equity in Healthcare
- Implicit Bias
- Perinatal Health
- Professional Boundaries
Community & Leadership Experience
- Kigezi Healthcare Foundation (KIHEFO), Community Health Service Trip, Uganda, Supported maternal and child nutrition programs through screenings, education, and hygiene promotion., Gained cross-cultural experience in program implementation, collaboration, and health equity awareness.
- West Chester University, Vice President – Public Health Club, 2018
Languages
English
Native or Bilingual
Timeline
Administrative & Operations Coordinator
Thomyann, LLC
06.2021 - 11.2025
Case Manager – Family Advocate
Maternity Care Coalition
05.2019 - 05.2021
Public Health Intern
Philadelphia Department of Public Health
01.2019 - 05.2019
Bachelor of Science - Public Health
West Chester University of Pennsylvania