Vera Lynn Morales

• Answered incoming phone calls from patients to provide basic assistance and gather information to relay to providers.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse and providers.
• Performed routine evaluations of each patient's status and needs through telephone calls and private electronic messaging
• Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management per provider's recommendations
• Responded to patient requests with appropriate clinical and personal assistance.
• Delivered updates in patient status to charge nurse, recording changes in medical records.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

▪ On site medical observation and monitoring

▪ Ensured client safety

▪ Prepared client for lab work and diagnostic testing as appropriate

▪ Adherence to HIPAA and all facility, State, and Federal policy and procedures concerning confidentiality

▪ Completed and uploaded all lab results, evaluations, and medical reports

▪ Worked closely with doctors to maintain safety of client

▪ Maintained care of Diabetic clients- including glucose testing, insulin administration, and education

▪ Communicated openly with medical staff and co-workers to ensure smooth flow of care for each client

▪ Efficient in passing medications promptly and accurately

▪ Obtained medical history of each client upon admission

▪ Efficient at entering documentation into each client EMR

▪ On site medical observation, monitoring, and client service.

▪ Completes evaluations and reports.

▪ Adherence to all facility, State, and Federal policy and procedure concerning client confidentiality and rights

▪ Clear communication with coworkers and leaders.

▪ Ensuring client safety

▪ Maintaining strict client confidentiality, HIPAA compliance

▪ Assures that medications are documented and delivered to clients in a timely manner.

▪ Responsible for documenting all lab results in client charts.

▪ Assesses all new intakes to determine presence and extent of substance abuse issues.

▪ Communicate rights and expectations for behavior to clients in a consistent and respectful manner.

▪ Efficient in passing medications as prescribed and as needed

▪ Trained soldiers on proper mechanics of lifting, handling, and testing cables

▪ Installation of phone and computer cables, both aerial and underground

▪ Observed high confidentiality protocols

▪ Responsible for safety of coworkers

▪ Maintained composure in stressful conditions