Vera M. O’Hara
Green Valley,AZ
Summary
To secure employment with a company where I can efficiently and effectively contribute my skills as well as learn new skills through on-the-job training. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Warehouse Floor Person
Teck Alaska, Red Dog Mine
, AK
02.2019 - 08.2021
- Improved warehouse operations by identifying and addressing problems impacting service delivery.
- Monitored stock levels and placed new orders to maintain optimal values.
- Trained and mentored warehouse team members to take on different positions.
- Supervised receiving, stocking and shipment in high-volume warehouse environment.
- Checked physical inventory through regular cycle counts and conducted full audits to trace and correct discrepancies.
- Maintained current inventory tracking information using warehouse management system.
- Organized records of vehicles, schedules and completed orders.
- Tracked production and quality control systems to proactively identify deficiencies.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Tailings & Water Technician
Teck Alaska, Red Dog Mine
, AK
06.2017 - 02.2019
- Demonstrate ability to run, maintain and troubleshoot all monitoring instruments and act as a resource for Tailings & Water Engineers
- Complete daily monitoring as required of as-built structures and pumping systems
- Maintain proper field notes and documentation as well as various reports related to regulatory, legal, permitting or compliance purposes through intermediate-advanced use of spreadsheets and word processing
- Troubleshoot and maintain remote monitoring instruments
- Participate in data collection that is primarily outside and ensure work is completed safely while in an constant temperature changing environment
- Demonstrate knowledge and understanding of environmental risks and hazards as well as comply with safety policies and procedures and ensure daily workplace inspections are done in order to accurately identify and correct workplace hazards
- Ensure compliance with all established policies and standard operating procedures and advise coworkers and visitors of such policies and procedures as required
- Assist in the coordination of small tailings and water projects with on-site stakeholders.
- Documented daily class attendance, performance, weather and other key details.
Administrative Assistant
Energy Services Inc
Anchorage, AK
10.2016 - 06.2017
- Handles calls and promptly forwards them to the appropriate person
- Compose and distribute inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality
- Established and maintains electronic records management system for all incoming and outgoing correspondence
- Organize, sort and assign mail distribution for all the employees
- Handled the tasks of assisting office superintendents in performing daily tasks Responsible for preparing reports and entering data into computer records overall office keeping: in and outflow of goods (food, paper, pens, pencils, notepads etc.), arrange for repair and maintenance of office equipment, receive, store and maintain inventory of office supplies and equipment, and send, receive and sort mail etc.
Ramp Agent
Pegasus Services
Anchorage, AK
05.2016 - 08.2016
- Responsible for maintaining the safety and security of the ramp at all times
- Monitor customer safety during boarding and deplaning, and assist customers in a friendly and courteous manner
- Marshal aircraft on the ramp (e.g
- Directing, assisting and parking all arriving, departing and towed aircraft).Transfer cargo (including luggage) to other gates, other airlines and to passengers Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks
- Comply with all safety procedures and airline policies
- Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material; continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material
- Service aircraft as needed (e.g
- Aircraft lavatories, potable water, window wash, deicing and commissary items) Assist in ramp set up and storage of equipment and baggage
- Lobby Agent, responsible for overall management of the customer queue awaiting processing at airport security checkpoints.
Technical Publications Specialist
Ravn Alaska
Anchorage, AK
04.2015 - 04.2016
- Maintains a well-organized and up-to-date Technical Library
- Maintains revision control, inventory, computer database and master files for all documents issued and distributed
- Accomplishes revision, reproduction and distribution of the Company’s technical manuals, forms, and job cards in accordance with Company approved procedures
- Ensures timely distribution, tracking, and follow-up of technical documents and manual revisions to the affected departments and/or personnel within the Company
- Maintains Engineering Authorizations (EA) & Maintenance Bulletin (MB) Masters with associated documents (drawings, alternate part number authorizations, etc.) in the library and reproduces and distributes in a timely manner
- Maintains current records and inventory control of all manuals assigned to aircraft, line stations, outside agencies and Company personnel
- Supports Company departments with copies of required technical data from manufacturers and government agencies
- Coordinates FAA-approved manual revisions with the Director of Quality Control of reproduction and distribution instructions
- Receives all technical documents and publications from outside sources (FAA, manufacturers, PMA/STC holders, vendors, etc.) and maintains current revision service for these documents
- Reproduces vendor’s manuals, including applicable revisions for distribution.
Publications Assistant
Northern Air Cargo
Anchorage, AK
10.2013 - 04.2015
- Provides assistance to the technical publications department in maintaining the company's publications system
- Position duties include maintaining the technical publications database, distributing company manuals and revisions, editing text and manipulating images, scanning documents, placing graphics, maintaining various company libraries and other duties as assigned
Dispatcher
Alaska Cab
Soldotna, AK
07.2013 - 08.2013
- Coordinate all transportation services including scheduling and dispatching of taxis, airport cars and medical transport via 2-way radio system
- Answer phones for taxi business and for Shortline bus tickets/schedules
- Sell bus/trolley tickets
- Operate fax and copier machine
- Assign vehicles to drivers, maintain daily schedule of jobs planned and performed, cash-out drivers at end of their shifts and perform other duties as deemed necessary to complete the job on a daily basis
- Note
- All Medicaid jobs, including names of clients, are strictly confidential.
File Clerk
NMS Staffing
Anchorage, AK
01.2013 - 05.2013
- Deal File with both paper and electronic documents in terms of sorting and placement
- Maintain files precisely and professionally
- Sort and classify content in terms of alphabetical or chronological order or any other specified
- Assemble material that needs to be filed
- Convert documents to other formats as and when needed
- Perform inspections on incoming material to verify validity of content
- Perform general office duties.
Office Assistant
NMS Staffing
Anchorage, AK
09.2012 - 05.2013
- Answering telephones and intercoms, taking messages, responding to inquiries, giving directions to call center, providing comprehensive secretarial and clerical support to center staff and management
- Assist with bookkeeping, payroll, A/R and A/P processing
- Greet visitors, conduct tours as needed, provided basic information to visitors
- Handle daily staff scheduling
- Process maintenance requests, substituting for manager as needed
- Assist in opening and closing procedures at the facility
- Organize and register staff for workshops and staff development.
Data Entry Technician
NMS Staffing
Anchorage, AK
11.2012 - 01.2013
- Performs data entry using word processing, spreadsheet or database commands and formats material as required
- Prepares graphic exhibits using software for presentations and agendas
- Enters, revises and/or combines materials such as research samples, numerical data, laboratory record logs and preformatted data retrieval information
- Creates data directories/subdirectories for file and report generation retrieval purposes
- Maintains paper and/or disk file of entered data
- Performs routine maintenance tasks related to hardware/software or files technical assistance requests as necessary., Reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data and performs data verification routines in accordance with company procedures
- Interacts with departmental and other staff on matters affecting data and publications flow and makes recommendations for improvement or enhancement to job processes to ensure standards in data entry, collection and retrieval.
Relief Advocate Trainee
Maniilaq Association
Kotzebue, AK
03.2012 - 09.2012
- Answer the Crisis Line
- Completes client intakes for women and their children
- Acts as a referral source for men, women, and children who call or come to the Crisis Center
- Assists in Crisis Center operations, facility upkeep, and subsistence activities
- Assists with play activities with children
- Records observations in the logbook.
Administrative Assistant
Maniilaq Association
Kotzebue, AK
08.2011 - 10.2011
- Handles calls and promptly forwards them to the appropriate person
- Compose and distribute inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality
- Established and maintains electronic records management system for all incoming and outgoing correspondence
- Organize, sort and assign mail distribution for all the employees
- Handled the tasks of assisting office superintendents in performing daily tasks Responsible for preparing reports and entering data into computer records overall office keeping: in and outflow of goods (food, paper, pens, pencils, notepads etc.), arrange for repair and maintenance of office equipment, receive, store and maintain inventory of office supplies and equipment, and send, receive and sort mail etc.
Relief Daycare Teacher
Maniilaq Association
Kotzebue, AK
04.2010 - 08.2011
- Assist in the creation of a classroom environment conducive to learning and appropriate to the physical, social, and emotional development of students with an emphasis on language development and emergent literacy skills
- Perform duties as planned under the leadership of the Early Childhood Specialist
- Assist in the screening and preparation of children to fully participate in program services
- Implement the curriculum that is planned by the Early Childhood Specialist to be based on scientifically based reading research
- Interact with the children in a way which conveys respect and nurturing
- Support the social and emotional development of children.
Education
High School Diploma - undefined
Kotzebue High School
Master Of Business Administration - Project Management
University of Phoenix
Tempe, AZ 11.2018 - Current
Skills
SKILLS/HIGHLIGHTS OF QUALIFICATIONSSelf-motivated and productiveEnthusiastic, quick learnerWork well as a team member or independentlyCustomer Service ExperienceCash Handling ExperienceAble and willing to learn new skills as requiredWilling to work flex hoursFamiliar with online systems such as: WebOPSS, Frame Maker, SiberLogic, AirWatch, iSAT
Cash register operation
Cash register operation
Organization
Microsoft applications proficiency
Critical Thinking
Teamwork and Collaboration
Cultural Awareness
Clerical Support
PPE Compliance
Multitasking Abilities
Dependable and Responsible
Good Telephone Etiquette
[Type] Software Proficiency
Training and Development
Organization and Time Management
Decision-Making
Planning and Coordination
Timeline
Warehouse Floor Person
Teck Alaska, Red Dog Mine
02.2019 - 08.2021
Master Of Business Administration - Project Management
University of Phoenix
11.2018 - Current
Tailings & Water Technician
Teck Alaska, Red Dog Mine
06.2017 - 02.2019
Administrative Assistant
Energy Services Inc
10.2016 - 06.2017
Ramp Agent
Pegasus Services
05.2016 - 08.2016
Technical Publications Specialist
Ravn Alaska
04.2015 - 04.2016
Publications Assistant
Northern Air Cargo
10.2013 - 04.2015
Dispatcher
Alaska Cab
07.2013 - 08.2013
File Clerk
NMS Staffing
01.2013 - 05.2013
Data Entry Technician
NMS Staffing
11.2012 - 01.2013
Office Assistant
NMS Staffing
09.2012 - 05.2013
Relief Advocate Trainee
Maniilaq Association
03.2012 - 09.2012
Administrative Assistant
Maniilaq Association
08.2011 - 10.2011
Relief Daycare Teacher
Maniilaq Association
04.2010 - 08.2011
High School Diploma - undefined
Kotzebue High School