Verania Hulse
Grand Forks,ND
Overview
5
5
years of professional experience
Work History
Scheduling Coordinator/ Receptionist
Valley Oral and Facial Surgery
04.2024 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof of receipt to reduce errors.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Enhanced communication between departments, ensuring smooth scheduling adjustments and updates.
Hospital Admit Specalist
Altru Health
08.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction through proactive problem solving and efficient complaint resolution.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
Assistant Teacher
Hopeful Beginnings
03.2021 - 07.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted in lessons, curriculum and homework planning.
- Distributed tests, assignments and handouts per teacher specifications.
Direct Support Professional
Grand Forks Growth And Support Center
05.2020 - 09.2022
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Supervised daily activities and provided assistance to staff.
- Recorded status and duties completed in logbooks for management.
Education
High School Diploma -
Red River High School
Grand Forks, ND06.2019
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Schedule management
- Attention to detail
- Effective multitasking
- Documentation and reporting
- Referral coordination
Timeline
Scheduling Coordinator/ Receptionist
Valley Oral and Facial Surgery
04.2024 - Current
Hospital Admit Specalist
Altru Health
08.2023 - Current
Assistant Teacher
Hopeful Beginnings
03.2021 - 07.2023
Direct Support Professional
Grand Forks Growth And Support Center
05.2020 - 09.2022
High School Diploma -
Red River High School
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