Veranika Bradford
Summary
- Desiring a challenging position as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.
Overview
24
24
years of professional experience
Work History
Administrative Assistant to the Executive Director
Kingdom Experience International
Laurel, MD
07.2019 - Current
- Compose letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
- Organize, handle confidential documents, and maintain filing system for Executive Director's documents.
- Schedule and coordinate meetings, events, and travel arrangements for the Executive Director and executive team.
- Answer phone calls and emails from customers, vendors, staff members, and on behalf of the Executive Director.
Customer Service
Remote Instruction
Washington , DC
08.2018 - Current
- Organize and manage all financial tasks, handle daily and weekly administrative duties, and conduct a weekly meeting.
- Answer customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
- Processed orders and tracked shipments to ensure accurate delivery of merchandise.
Preschool Teacher
Executive Child Development Center
Washington, D. C. 20020
08.2012 - 01.2017
- Presented reviews of student progress to management and parents and handled questions
- Maintain and articulate policy and methods from the organization
- Assisted at the front desk answering phones, assisting parents, and taking messages
- Conducted weekly meeting with the co teachers in the classroom.
Pre-K Teacher
Jericho Christian Academy
Landover, Maryland
01.2001 - 02.2011
- Oversaw all instructional activities for Pre-K3 class effectively.
- Applied various techniques to meet educational, social, and emotional requirements
- Demonstrated exceptional communication with colleagues, students, parents, and academy leadership
- Ensured accurate documentation of academic information and parental interactions
Education
Certificate of Leadership Managment -
University of Phoenix
Tempe, AZ05-2025
Certificate of Technical Studies - General Pc Specialist/ Bookkeeping
Career Technical Institute
Washington, DC01-2025
CPR Training -
Skills
- Decision-Making Skills
- Communication Skills
- Organizational Skills
- Interpersonal skills
- Critical Thinking Skills
- Time Management
- Problem-Solving
References
Upon Request
Timeline
Administrative Assistant to the Executive Director
Kingdom Experience International
07.2019 - Current
Customer Service
Remote Instruction
08.2018 - Current
Preschool Teacher
Executive Child Development Center
08.2012 - 01.2017
Pre-K Teacher
Jericho Christian Academy
01.2001 - 02.2011
Certificate of Technical Studies - General Pc Specialist/ Bookkeeping
Career Technical Institute
CPR Training -
Certificate of Leadership Managment -
University of Phoenix
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