VERAWAN J. YUENYONGSAKUL
Los Angeles,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
15
15
years of professional experience
Work History
BARISTA, CASHIER
CROWNE PLAZA HOTEL, SONESTA INTERNATIONAL HOTEL
2018.11 - 2023.07
- Took to-go food order and ensure food accuracy before serving to the guests and employees in effective manners.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered phone call-room service orders (In-room dining)
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Stocked, tagged and displayed merchandise as required.
- Helped customers complete purchases, locate items, and join reward programs.
INSIDE SALES REPRESENTATIVE
MUTUAL TRADING CO., INC
2013.10 - 2018.10
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Contributed to team objectives in fast-paced environment.
INTERPRETER, SECRETARY
TOA-SHINTO (THAILAND) CO., LTD,
2008.03 - 2012.07
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for Japanese management.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
Education
BACHELOR’S DEGREE OF SCIENCE - FOOD TECHNOLOGY AND BIOTECHNOLOGY
CHULALONGKORN UNIVERSITY
Associate of Science - Post-baccalaureate
El Camino College
Torrance, CA12.2025
Skills
- Payments Posting
- Purchase Assistance
- Refunds and Exchanges
- Stocking and Replenishing
- Cash Drawer Management
- Service Minded
- Hospitality and Accommodation
- Cooperative Attitude
- Customer Relations
Timeline
BARISTA, CASHIER
CROWNE PLAZA HOTEL, SONESTA INTERNATIONAL HOTEL
2018.11 - 2023.07
INSIDE SALES REPRESENTATIVE
MUTUAL TRADING CO., INC
2013.10 - 2018.10
INTERPRETER, SECRETARY
TOA-SHINTO (THAILAND) CO., LTD,
2008.03 - 2012.07
BACHELOR’S DEGREE OF SCIENCE - FOOD TECHNOLOGY AND BIOTECHNOLOGY
CHULALONGKORN UNIVERSITY
Associate of Science - Post-baccalaureate
El Camino College
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