Verdetta Reed
Missouri City,TX
Summary
Ambitious District Manager with experience administering and enhancing operations for multiple stores across Houston. Talented marketer, team builder and strategic leader with excellent relationship-building and problem-solving abilities. Solid history of success in Business management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
District Manager
A3h Foods LLC
Houston, TX
11.2017 - Current
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Identified opportunities for process improvement across multiple locations within the district.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Created and maintained productive relationships with key stakeholders in the district.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
CSP
HR Block
Sugar Land, TX
01.2024 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
AP Specialist/ Accounts Payable Assistant
Sava Senior Care
01.2014 - 11.2017
- Responsible for audit and monitoring of Purchasing Card transactions
- Trained card holders on Policies and Procedures
- Issued temporary Purchasing Card increases based on appropriate approval
- Resolved disputed charges and discrepancies through JP Morgan
- Researched, coded, and obtained approvals on Vendor Invoices
- Accurately processed Accounts Payable related data into Accounting database
- Reconciled Vendor Accounts and resolved Invoice discrepancies
- Managed Vendor Concerns
- Responsible for month end closures.
AP Clerk (Contract- Addison Group)
First Colony Community Association
09.2013 - 12.2013
- Received and verified invoices and requisitions
- Prepared batches of invoices for Data Entry/Processed Invoices
- Prepared Vendor Checks
- Maintained GL and updated Vendor files
- Printed and distributed Monthly Financial Reports for Executives.
Manager
Jack in the Box
06.2005 - 09.2013
- Developed and implemented strategies to increase customer satisfaction and loyalty. Coached, mentored and trained team members in order to improve their job performance.
- Devised marketing promotional campaigns
- Prepared reports and other performance analysis documentation
- Reported to and attended regular meetings with area managers or head office representatives
- Established relationships with the local community and undertaking activities which comply with the company’s corporate social responsibility programs.
- Established processes to ensure efficient workflow throughout the organization.
Education
Devry University
01.2008
Elkins High School
05.1999
Skills
- Effective communication and leadership skills
- Highly motivated to achieve set goals, challenges assumptions
- Operations Oversight
- Leadership Development
- Sales orientation
- Customer Service
- Staff Development
- Business Planning
- Customer Relations
- Financial Oversight
References
REFERENCES WILL BE PROVIDED UPON REQUEST
Accomplishments
- Number one District Manager Quarter one (2023)
Timeline
CSP
HR Block
01.2024 - 04.2024
District Manager
A3h Foods LLC
11.2017 - Current
AP Specialist/ Accounts Payable Assistant
Sava Senior Care
01.2014 - 11.2017
AP Clerk (Contract- Addison Group)
First Colony Community Association
09.2013 - 12.2013
Manager
Jack in the Box
06.2005 - 09.2013
Devry University
Elkins High School
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