Vered Solomon

Leads oversight of Spark Go and Table Management Dining systems to enhance setup processes, to ensure F&B team readiness.

• Spark GO creates and maintains dining and all related venues' hours of operation templates, while publishing hours of operation templates on a weekly basis, ensuring all are published in a timely manner (60 and 45 days out) (Fleetwide).
• Table Management - Creates and manages Master Presets, reviews to ensure all is correct and then applies applies presets and gets voyages in 'READY' status (Fleetwide).
• Manages and sets up Dining inventory in Table Management.
• Supports F&B Shipboard team and Concierge Team with access, troubleshooting, training, and TM setup into service for all integrated systems.
• Serves as the system point of contact for the Dining Team with all IT-related systems and services, troubleshooting, bug reporting, business process design, and improving the Table Management enablement process.
• Collaborates across various departments, business stakeholders, and IT to gather, create, and enter presets into our dining systems.
• Helps with cross-platform/application end-to-end testing in cert and prod for Table Management-related systems.

• As a JIRA admin, I gathered business requests from stakeholders, created and submitted user story cards, assigned and managed all story progress in each sprint, while making sure all business needs are met and completed on a weekly basis. basis.
• Reviewed feedback on assets and provided troubleshooting resolutions to all.
• Lead relationships with key internal departments and stakeholders, while maintaining timelines and prioritizing all marketing requests.
• Streamlined and improved each sprint's process, while collecting monitored KPIs data for executives' use.
• Created and managed software implementation timelines and updates, while maintaining SOPs and training materials.

• Served as point of contact for all IT-related projects and requests.
• Maintained multiple budgets for IT projects ranging from $15 to $32m for each associated ship.
• Collected and reviewed data, submitted invoices, and reviewed accuracy while placing POs.
• Streamlined workflows and monitored timelines for each associated project.
• Collaborated and maintained vendor relationships, while addressing any issues with stakeholders.
• Managed and reserved cabin requests and changes, while monitored timelines for each project.
• Stakeholder partnering, managed supplier performance through obtaining feedback and performance metrics.

• Project Manager oversaw Pharmacy site launch project E2E, budgeted $3 Million, and included overseeing a team of 12.
• Implemented marketing strategies, which resulted in 12% growth of the customer base.
• Reviewed and streamlined office operations, implemented significant improvements in work flows and dashboards.
• Coordinated resources to craft marketing plans for various projects, including product launches and events.
• Implemented a set of comprehensive tracking processes to monitor project performance, while delivering projects on time.
• Corresponded with vendors daily, while effectively resolving issues and inquiries.
• Led sale promotions while working closely with the development team on improvements.
• Oversaw CRM software implementation, created, and maintained all SOPs and training docs.
• Managed category selection and performance, while auditing and managing all vendor contracts in the database.
• Reviewed and audited all items published to the site daily,
  with push backs when needed.