Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Career Experience
Work Availability
Career Experience
Work Preference
Verena Fuchs

Verena Fuchs

San Jose,CA

Summary

A strategic leader with expertise in operational excellence and business process management, offering a proven track record of driving efficiency through implementing optimized workflows, comprehensive documentation, and quality control measures. Possesses strengths in attention to detail, problem resolution, and stakeholder management, excelling at collaborating cross-functionally to understand diverse needs and develop tailored solutions. A self-starting professional adept at cultural competency and intercultural awareness, thriving in fast-paced environments requiring flexibility, clear communication across levels, and the ability to foster strategic partnerships. Passion lies in leveraging these skills to streamline operations, mitigate risks, and foster an environment of teamwork and continuous improvement toward achieving impactful organizational goals.

Overview

17
17
years of professional experience
1
1
Certificate
2
2
Languages

Work History

Production Operations Manager

Daddi Nature
12.2023 - Current
  • Strategic Program Management: Leading the development and execution of a comprehensive program plan from inception to launch, including managing day-to-day operations and ensuring smooth program execution.
  • Budgeting and Financial Management: Crafting a base budget and budget plan, creating a pitch deck, and applying for philanthropic grants.
  • Managing Influencer Partnerships: Developing and fostering strategic collaborations with relevant influencers to amplify the show's reach and impact.
  • Sponsorship Outreach and Management: Responsible for securing partnerships with brands and sponsors, negotiating mutually beneficial agreements, and ensuring their satisfaction through ongoing communication and reporting.
  • Interviewee Outreach and Coordination: Identifying and engaging potential interviewees, coordinating logistics, and maintaining clear communication throughout the pre-production and production phases.
  • Research and Interview Preparation: Conducting comprehensive research to gather background information and identify key talking points, ensuring engaging and well-informed interviews that deliver valuable insights to the audience.

Research Collaborator

Climate Robotics Network
11.2023 - Current
  • Developing a robust Code of Conduct Policy: Ensuring ethical and inclusive practices within the climate robotics community. I'm leading the development of a comprehensive code that promotes respectful collaboration and responsible deployment of climate robotics solutions.
  • Lead Author of the White Paper “Ocean Robotics for Climate Action” which explores the intersection of robotics and ocean health: I have had the opportunity to analyze the current state of technology and outline actionable steps for deploying robots to address critical ocean challenges. This report serves as a valuable resource for researchers, policymakers, and stakeholders seeking to implement ocean-based climate solutions.
  • Organizing the Climate Robotics Summit: This event will be a pivotal platform for connecting stakeholders, showcasing cutting-edge technologies, and accelerating climate action through robotics.

Founder

Vegan Fox Den
08.2007 - Current
  • Managed daily operations of the animal sanctuary, prioritizing resource allocation and animal care coordination within a high-need care environment.
  • Independently executing comprehensive rescue sanctuary operations, ensuring quality care and well-being for the animals.
  • Providing long-term care to rescue animals with diverse needs, including medical, behavioral, and rehabilitative support.
  • Rescuing and providing sanctuary for high-needs, non-adoptable, and senior animals, including shelter pulls.
  • Specializing in care for animals with behavioral complexities, trauma histories, and various disorders.
  • Specializing in compassionate care for elderly animals and end-of-life support and hospice care.
  • Participating in clinical trial studies at UC Davies to help other affected cats and humans with aggressive forms of cancer.
  • Created resource-efficient solutions to tackle challenges associated with specialized care and limited resources.
  • Proactively adapted sanctuary environment and routines to promote positive outcomes for traumatized animals and those with complex behavioral challenges.
  • Rescue transport of saved animals to farm sanctuaries.

Senior Analyst/Interim IRM Lead, Investigations & Risk Management

Zoom Video Communications
03.2021 - 02.2023
  • Collaboration with Cross-Functional Teams: Collaborate effectively with cross-functional teams, including Engineering, Legal, Privacy, Security, and PR/Marketing departments. By working closely with these departments, I have successfully addressed Trust & Safety concerns by fostering cooperation and leveraging the expertise of diverse stakeholders.
  • Combating Illicit Meetings and CSAM: Spearheaded rigorous investigations targeting accounts involved in hosting or participating in meetings associated with illicit content and substances. Developed internal tools and proactive measures to detect and take action against such activities. Collaborated with NCMEC and law enforcement agencies to ensure effective action.
  • Process & Tool Development: Successfully implemented high-impact pages and smart suspension tools, which have significantly enhanced operations, improved efficiency, and ensured effective communication to affected teams.
  • Proactive Threat Detection: investigations of irregular trends and behavior patterns and design and implementation of processes and tools to address Trust & Safety concerns.
  • Emerging Threats: Collaborated with the Internet Watch Foundation, The Technology Coalition, Thorn, WeProtect Global Alliance, and Tech Against Terrorism through recurring meetings for information exchange, to proactively stay ahead of emerging threats.
  • Experience in Compliance, Litigation, Privacy, and Security: My experience extends to compliance, litigation, and privacy, and security matters. I have actively participated in litigation, compliance, and trademark cases, collaborating with internal attorneys and external counsel to navigate legal complexities. Additionally, I have worked closely with the Privacy and Security teams to collaborate on privacy and security-related matters.

Analyst III, Trust & Safety

Zoom Video Communications
05.2018 - 03.2021
  • As the first hire, I was heading Trust & Safety for a span of two years. During my tenure, I successfully developed and implemented processes and managed programs to ensure compliance with platform guidelines and address Trust & Safety concerns. During this time, I developed processes and tools from the ground up to address Trust & Safety concerns and to move from a manual, reactive process to an automated, proactive mode of operation. Key accomplishments include:
  • Adaptability and Problem-Solving: Developed tools and processes that facilitated a shift from a reactive to a proactive mode of operation. This allowed for timely identification and resolution of policy violations. Navigated ambiguity and adapted to rapidly changing environments and demands.
  • Collaboration with Cross-Functional Teams: Collaborate effectively with cross-functional teams, including Engineering, Legal, Privacy, Security, and PR/Marketing departments. By working closely with these departments, I have successfully addressed Trust & Safety concerns by fostering cooperation and leveraging the expertise of diverse stakeholders.
  • Investigations and Content Review: Led investigations into irregular trends, behavior patterns, and instances of fraudulent and illicit activities. Conducted reviews of confidential, sensitive, or controversial content to ensure the safety and well-being of users. Collaborated closely with global law enforcement agencies and NCMEC.
  • Team Building and Leadership: Developed a Trust & Safety program and built a new team by interviewing, training, and mentoring new hires. Fostered a collaborative and inclusive team environment dedicated to collective success.
  • Commitment to Core Values: Maintained a strong commitment to high ethical standards, unquestioned integrity, and advancing diversity and inclusion commitments. Ensured compliance with applicable guidelines and contributed to creating a culture of respect and inclusion.

Specialist I+II, Trust & Safety

LinkedIn Corporation
06.2014 - 02.2018
  • Investigated Fraudulent and Illicit Activity: Conducted investigations into various forms of fraudulent and illicit activity, such as fraud, scams, fake and impersonation accounts, including profiles with derogatory information, spammers, scrapers, account takeovers, phishing and malware, payment abuse, abusive messages and hate speech as well as any form of inappropriate content. I utilized research and analytical skills to identify patterns, mitigate risks, and ensure a safe online environment.
  • Researched and Resolved Privacy Policy and User Agreement Issues: Proactively researched and resolved issues related to LinkedIn's Privacy Policies and User Agreements. I demonstrated a thorough understanding of policy, regulatory compliance, and legal requirements to protect user privacy.
  • Identified and Addressed Workflow Gaps for Efficiency Gains: Identified workflow gaps within the organization and took proactive actions to address them. I submitted errors, bugs, and change requests to improve site functionality and internal tools, resulting in increased efficiency and productivity.

Education

Magistra (FH) - Information & Knowledge Management

University of Applied Sciences / FH Burgenland, Eisenstadt, Austria

My main focus was to develop a strong foundation in the field of information management. This encompassed various aspects such as conducting extensive research, organizing and distributing information, and effectively communicating it within different contexts. A key emphasis throughout my academic pursuit was on project management, which played a vital role in ensuring the successful implementation of information management strategies.

To further enhance my expertise in this field, I chose to specialize in “Web and Mobile Communication Solutions.” This allowed me to delve deeper into the intricacies of web and mobile technologies, exploring the different communication channels and solutions that are increasingly vital in today's digital landscape.

  • Capstone Project: Implementation of an Employee Information System at Novartis Pharma GmbH, Project lead
  • Capstone Project: Implementation of a Central Information System at Lubenik IT-Solutions, Project lead
  • Capstone Project: Implementation of a Document Management System at the UAS for Information and Knowledge Management, Project lead
  • Thesis: Beneficial Aspects of Mobile Office Applications Using Push Mail as a Case Study

Skills

Communication Skills:
1 Interpersonal Communication
2 Strategic Communications
3 Intercultural Communication
4 Cross-cultural Competence

Collaboration Skills:
1 Relationship Building
2 Networking
3 Partnership Building
4 Collaboration & Cooperation

Strategic/Analytical Skills:
1 Attention to Detail
2 Problem Resolution
3 Business Process Management
4 Operational Excellence

Adaptability Skills:
1 Flexible and Adaptable
2 Cross-Cultural Competency
3 Strategic Partnerships
4 Stakeholder Management

Affiliations

  • Association of Certified Fraud Examiners
  • International Association of Privacy Professionals
  • Trust & Safety Professional Association

Certification

  • Certified Fraud Examiner (CFE)
  • Certified Information Privacy Professional/Europe (CIPP/E)
  • Plant-Based Nutrition Certificate
  • Food and Sustainability Certificate
  • SOE-XETECH0001 - Ethics, Technology and Public Policy for Practitioners Certificate
  • OnePointFive Academy Certificate - Cohort 3
  • Climatebase Certificate - Cohort 4
  • Terra.do Certificate - Condors Cohort

Languages

English
Native or Bilingual
German
Native or Bilingual

Timeline

Production Operations Manager - Daddi Nature
12.2023 - Current
Research Collaborator - Climate Robotics Network
11.2023 - Current
Senior Analyst/Interim IRM Lead, Investigations & Risk Management - Zoom Video Communications
03.2021 - 02.2023
Analyst III, Trust & Safety - Zoom Video Communications
05.2018 - 03.2021
Specialist I+II, Trust & Safety - LinkedIn Corporation
06.2014 - 02.2018
Founder - Vegan Fox Den
08.2007 - Current
University of Applied Sciences / FH Burgenland - Magistra (FH), Information & Knowledge Management

Career Experience

  • Founder of Vegan Fox Den, 08/2007, Present, Independently executing comprehensive rescue sanctuary operations, ensuring quality care and well-being for the animals.Providing long-term care to rescue animals with diverse needs, including medical, behavioral, and rehabilitative support.Rescuing and providing sanctuary for high-needs, non-adoptable, and senior animals, including shelter pulls.Specializing in care for animals with behavioral complexities, trauma histories, and various disorders.Specializing in compassionate care for elderly animals and end-of-life support and hospice care.Participating in clinical trial studies at UC Davies to help other affected cats and humans with aggressive forms of cancer.Created resource-efficient solutions to tackle challenges associated with specialized care and limited resources.Proactively adapted sanctuary environment and routines to promote positive outcomes for traumatized animals and those with complex behavioral challenges.Rescue transport of saved chickens to farm sanctuaries.
  • Operation Manager at Daddi Nature, 12/2023, Present, Strategic Program Management: Leading the development and execution of a comprehensive program plan from inception to launch, including managing day-to-day operations and ensuring smooth program execution.Budgeting and Financial Management: Crafting a base budget and budget plan, managing influencer partnerships and philanthropic grants.Sponsorship Outreach and Management: Responsible for sponsorship outreach to successfully secure partnerships with brands and sponsors, providing financial support and resources for the show.Research and Interview Preparation: Conducted comprehensive research to gather background information and identify key talking points, ensuring engaging and well-informed interviews that deliver valuable insights to the audience.
  • Research Collaborator at Climate Robotics Network, 11/2023, Present, Developing a robust Code of Conduct Policy: Ensuring ethical and inclusive practices within the climate robotics community. I'm leading the development of a comprehensive code that promotes respectful collaboration and responsible deployment of climate robotics solutions.Lead Author of the White Paper “Ocean Robotics for Climate Action” which explores the intersection of robotics and ocean health: I have had the opportunity to analyze the current state of technology and outline actionable steps for deploying robots to address critical ocean challenges. This report serves as a valuable resource for researchers, policymakers, and stakeholders seeking to implement ocean-based climate solutions.Organizing the Climate Robotics Summit: This event will be a pivotal platform for connecting stakeholders, showcasing cutting-edge technologies, and accelerating climate action through robotics.Developing a robust Code of Conduct Policy: Ensuring ethical and inclusive practices within the climate robotics community. I'm leading the development of a comprehensive code that promotes respectful collaboration and responsible deployment of climate robotics solutions.
  • Senior Analyst/Interim IRM Lead, Investigations & Risk Management at Zoom Video Communications, San Jose, California, 03/2021, 02/2023, Collaboration with Cross-Functional Teams: Collaborate effectively with cross-functional teams, including Engineering, Legal, Privacy, Security, and PR/Marketing departments. By working closely with these departments, I have successfully addressed Trust & Safety concerns by fostering cooperation and leveraging the expertise of diverse stakeholders.Extensive Experience in Investigations, Compliance, and Privacy: My experience extends to investigations, compliance, and privacy matters. I have actively participated in litigation, compliance, and trademark cases, collaborating with internal attorneys and external counsel to navigate legal complexities. Additionally, I have worked closely with the Privacy team to handle privacy-related matters. This comprehensive experience underscores my ability to handle the legal and privacy aspects inherent in Trust & Safety.Deep Understanding of Trust & Safety in Regulatory Compliance and Ethical Considerations: My career journey has equipped me with a deep understanding of the importance of Trust & Safety in regulatory compliance and ethical considerations. Through cross-functional collaboration and expertise in investigations, compliance, and privacy, I am well-prepared to contribute to the integrity and security of any organization.
  • Analyst III, Trust & Safety at Zoom Video Communications, San Jose, California, 05/2018, 03/2021, As the first hire, I was heading Trust & Safety for a span of two years. During my tenure, I successfully developed and implemented processes and managed programs to ensure compliance with platform guidelines and address Trust & Safety concerns. During this time, I developed processes and tools to move from a manual, reactive process to an automated, proactive mode of operation. My key accomplishments include:Adaptability and Problem-Solving: Developed tools and processes that facilitated a shift from a reactive to a proactive mode of operation. This allowed for timely identification and resolution of policy violations. Navigated ambiguity and adapted to rapidly changing environments and demands.Collaboration with Cross-Functional Teams: Collaborate effectively with cross-functional teams, including Engineering, Legal, Privacy, Security, and PR/Marketing departments. By working closely with these departments, I have successfully addressed Trust & Safety concerns by fostering cooperation and leveraging the expertise of diverse stakeholders.Investigations and Content Review: Led investigations into irregular trends, behavior patterns, and instances of fraudulent and illicit activities. Conducted reviews of confidential, sensitive, or controversial content to ensure the safety and well-being of users. Collaborated closely with global law enforcement agencies and NCMEC.Team Building and Leadership: Developed a Trust & Safety program and built a new team by interviewing, training, and mentoring new hires. Fostered a collaborative and inclusive team environment dedicated to collective successes.Commitment to Core Values: Maintained a strong commitment to high ethical standards, unquestioned integrity, and advancing diversity and inclusion commitments. Ensured compliance with applicable guidelines and contributed to creating a culture of respect and inclusion.
  • Specialist I+II, Trust & Safety at LinkedIn Corporation, Mountain View/Sunnyvale, California, 06/2014, 02/2018, Investigated Fraudulent and Illicit Activity: Conducted investigations into various forms of fraudulent and illicit activity, such as fraud, scams, fake and impersonation accounts, including profiles with derogatory information, spammers, scrapers, account takeovers, phishing and malware, payment abuse, abusive messages and hate speech as well as any form of inappropriate content. I utilized research and analytical skills to identify patterns, mitigate risks, and ensure a safe online environment.Researched and Resolved Privacy Policy and User Agreement Issues: Proactively researched and resolved issues related to LinkedIn's Privacy Policies and User Agreements. I demonstrated a thorough understanding of policy, regulatory compliance, and legal requirements to protect user privacy.Identified and Addressed Workflow Gaps for Efficiency Gains: Identified workflow gaps within the organization and took proactive actions to address them. I submitted errors, bugs, and change requests to improve site functionality and internal tools, resulting in increased efficiency and productivity.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Career Experience

  • Founder of Vegan Fox Den, 08/2007, Present, Independently executing comprehensive rescue sanctuary operations, ensuring quality care and well-being for the animals.Providing long-term care to rescue animals with diverse needs, including medical, behavioral, and rehabilitative support.Rescuing and providing sanctuary for high-needs, non-adoptable, and senior animals, including shelter pulls.Specializing in care for animals with behavioral complexities, trauma histories, and various disorders.Specializing in compassionate care for elderly animals and end-of-life support and hospice care.Participating in clinical trial studies at UC Davies to help other affected cats and humans with aggressive forms of cancer.Created resource-efficient solutions to tackle challenges associated with specialized care and limited resources.Proactively adapted sanctuary environment and routines to promote positive outcomes for traumatized animals and those with complex behavioral challenges.Rescue transport of saved chickens to farm sanctuaries.
  • Operation Manager at Daddi Nature, 12/2023, Present, Strategic Program Management: Leading the development and execution of a comprehensive program plan from inception to launch, including managing day-to-day operations and ensuring smooth program execution.Budgeting and Financial Management: Crafting a base budget and budget plan, managing influencer partnerships and philanthropic grants.Sponsorship Outreach and Management: Responsible for sponsorship outreach to successfully secure partnerships with brands and sponsors, providing financial support and resources for the show.Research and Interview Preparation: Conducted comprehensive research to gather background information and identify key talking points, ensuring engaging and well-informed interviews that deliver valuable insights to the audience.
  • Research Collaborator at Climate Robotics Network, 11/2023, Present, Developing a robust Code of Conduct Policy: Ensuring ethical and inclusive practices within the climate robotics community. I'm leading the development of a comprehensive code that promotes respectful collaboration and responsible deployment of climate robotics solutions.Lead Author of the White Paper “Ocean Robotics for Climate Action” which explores the intersection of robotics and ocean health: I have had the opportunity to analyze the current state of technology and outline actionable steps for deploying robots to address critical ocean challenges. This report serves as a valuable resource for researchers, policymakers, and stakeholders seeking to implement ocean-based climate solutions.Organizing the Climate Robotics Summit: This event will be a pivotal platform for connecting stakeholders, showcasing cutting-edge technologies, and accelerating climate action through robotics.Developing a robust Code of Conduct Policy: Ensuring ethical and inclusive practices within the climate robotics community. I'm leading the development of a comprehensive code that promotes respectful collaboration and responsible deployment of climate robotics solutions.
  • Senior Analyst/Interim IRM Lead, Investigations & Risk Management at Zoom Video Communications, San Jose, California, 03/2021, 02/2023, Collaboration with Cross-Functional Teams: Collaborate effectively with cross-functional teams, including Engineering, Legal, Privacy, Security, and PR/Marketing departments. By working closely with these departments, I have successfully addressed Trust & Safety concerns by fostering cooperation and leveraging the expertise of diverse stakeholders.Extensive Experience in Investigations, Compliance, and Privacy: My experience extends to investigations, compliance, and privacy matters. I have actively participated in litigation, compliance, and trademark cases, collaborating with internal attorneys and external counsel to navigate legal complexities. Additionally, I have worked closely with the Privacy team to handle privacy-related matters. This comprehensive experience underscores my ability to handle the legal and privacy aspects inherent in Trust & Safety.Deep Understanding of Trust & Safety in Regulatory Compliance and Ethical Considerations: My career journey has equipped me with a deep understanding of the importance of Trust & Safety in regulatory compliance and ethical considerations. Through cross-functional collaboration and expertise in investigations, compliance, and privacy, I am well-prepared to contribute to the integrity and security of any organization.
  • Analyst III, Trust & Safety at Zoom Video Communications, San Jose, California, 05/2018, 03/2021, As the first hire, I was heading Trust & Safety for a span of two years. During my tenure, I successfully developed and implemented processes and managed programs to ensure compliance with platform guidelines and address Trust & Safety concerns. During this time, I developed processes and tools to move from a manual, reactive process to an automated, proactive mode of operation. My key accomplishments include:Adaptability and Problem-Solving: Developed tools and processes that facilitated a shift from a reactive to a proactive mode of operation. This allowed for timely identification and resolution of policy violations. Navigated ambiguity and adapted to rapidly changing environments and demands.Collaboration with Cross-Functional Teams: Collaborate effectively with cross-functional teams, including Engineering, Legal, Privacy, Security, and PR/Marketing departments. By working closely with these departments, I have successfully addressed Trust & Safety concerns by fostering cooperation and leveraging the expertise of diverse stakeholders.Investigations and Content Review: Led investigations into irregular trends, behavior patterns, and instances of fraudulent and illicit activities. Conducted reviews of confidential, sensitive, or controversial content to ensure the safety and well-being of users. Collaborated closely with global law enforcement agencies and NCMEC.Team Building and Leadership: Developed a Trust & Safety program and built a new team by interviewing, training, and mentoring new hires. Fostered a collaborative and inclusive team environment dedicated to collective successes.Commitment to Core Values: Maintained a strong commitment to high ethical standards, unquestioned integrity, and advancing diversity and inclusion commitments. Ensured compliance with applicable guidelines and contributed to creating a culture of respect and inclusion.
  • Specialist I+II, Trust & Safety at LinkedIn Corporation, Mountain View/Sunnyvale, California, 06/2014, 02/2018, Investigated Fraudulent and Illicit Activity: Conducted investigations into various forms of fraudulent and illicit activity, such as fraud, scams, fake and impersonation accounts, including profiles with derogatory information, spammers, scrapers, account takeovers, phishing and malware, payment abuse, abusive messages and hate speech as well as any form of inappropriate content. I utilized research and analytical skills to identify patterns, mitigate risks, and ensure a safe online environment.Researched and Resolved Privacy Policy and User Agreement Issues: Proactively researched and resolved issues related to LinkedIn's Privacy Policies and User Agreements. I demonstrated a thorough understanding of policy, regulatory compliance, and legal requirements to protect user privacy.Identified and Addressed Workflow Gaps for Efficiency Gains: Identified workflow gaps within the organization and took proactive actions to address them. I submitted errors, bugs, and change requests to improve site functionality and internal tools, resulting in increased efficiency and productivity.

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Company Culture4-day work weekWork-life balancePaid sick leaveHealthcare benefitsPaid time offCareer advancement

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Verena Fuchs