Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Verenice Fonseca

Fontana,CA

Summary

Proven leader with extensive experience in staff supervision and customer service, notably at Little Caesars Pizza. Excelled in workload management and problem resolution, enhancing customer satisfaction and operational efficiency. Skilled in money handling and fostering teamwork, demonstrated a track record of reducing discrepancies and improving service quality.

Overview

26
26
years of professional experience

Work History

Assistant Manager

Little Caesars Pizza
09.2005 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Food Service Worker

Mountain View School District
12.2000 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained accurate records of food temperatures to ensure safety standards were met.

Cashier

Cowboys Burger
10.1998 - 01.2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Parkridge Private School
Long Beach, CA
03.2017

Skills

    Money Handling

    Customer Relations

    Product and service knowledge

    Staff Supervision

    Task Delegation

    Workload Management

    Customer Service

    Team Leadership

    Teamwork and Collaboration

    Problem Resolution

    Decision-Making

    Multitasking Abilities

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Assistant Manager

Little Caesars Pizza
09.2005 - Current

Food Service Worker

Mountain View School District
12.2000 - Current

Cashier

Cowboys Burger
10.1998 - 01.2000

High School Diploma -

Parkridge Private School
Verenice Fonseca