Veridiana Polsachi Sardinha
Orlando,FL
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
8
8
years of professional experience
Work History
CEO - Owner
Haya Food Services LLC
Orlando, FL
10.2021 - Current
- Facilitated strategic planning sessions to develop long-term goals and objectives for the organization.
- Built strong relationships with customers through attentive listening skills and excellent problem solving abilities.
- Optimized supply chain to reduce materials costs and improve distribution.
Business Development Manager
Kaluah Tours
Orlando, FL
08.2020 - 10.2021
- Managed client relationships, providing exceptional customer service to ensure satisfaction and retention.
- Conducted site visits and sales meetings with clients.
- Participated in networking events to build relationships with potential clients.
- Collaborated with internal teams for successful execution of projects.
Operations Manager - Ticketing Department
North America Destinations
Orlando, FL
12.2016 - 03.2020
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
- Managed the daily operations of multiple departments to maximize efficiency.
- Reviewed customer and staff feedback to improve operational strategies and eliminate obstacles.
Education
Course - Hospitality & Tourism Management
Florida Atlantic University
Boca Raton, FL07-2020
Bachelor of Science - Business Administration
UNIFIA
Amparo, SP - Brazil12-2012
Skills
- Business Administration
- Client Relationship Building
- Interpersonal Skills
- Adaptability
- Operations Management
- New Business Development
Languages
English
Professional
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
CEO - Owner
Haya Food Services LLC
10.2021 - Current
Business Development Manager
Kaluah Tours
08.2020 - 10.2021
Operations Manager - Ticketing Department
North America Destinations
12.2016 - 03.2020
Course - Hospitality & Tourism Management
Florida Atlantic University
Bachelor of Science - Business Administration
UNIFIA
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