Results-driven Assistant Manager with strong team leadership skills and a focus on problem-solving. Experienced in supervising operations, maintaining compliance, and ensuring exceptional patient service.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Lawndale Christian Health Center
Chicago, Illinois
08.2016 - Current
Facilitated interdepartmental communication to promptly address patient needs.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with safety regulations and company policies.
Provided guidance and support to staff members on daily tasks, projects, and objectives.
Coordinated with departments to streamline operational processes.
Medical Assistant
Lawndale Christian Health Center
Chicago, IL
08.2016 - Current
Facilitated patient care by taking vital signs, gathering patient histories, and preparing patients for examinations.
Supported healthcare providers during patient examinations and procedures, ensuring efficient workflow.
Coordinated patient scheduling and follow-up appointments to optimize clinic operations.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Lab Technician
Lawndale Christian Health Center
Chicago, Illinois
08.2016 - Current
Conducted laboratory tests to support patient diagnosis and treatment.
Operated and maintained laboratory equipment for accurate results.
Collected specimens from patients for testing in the laboratory setting.
Registration Representative
Lawndale Christian Health Center
Chicago , IL
08.2016 - Current
Managed patient registration processes, ensuring accurate data entry for seamless patient access.
Assisted patients with insurance verification and eligibility checks.
Provided exceptional customer service to enhance patient experience.
Assisted with scheduling appointments and verifying insurance coverage to facilitate efficient patient flow.