Verket Randall
Glen Burnie,Maryland
Summary
Accomplished Peer Support Specialist and Residential Manager with a proven track record at Chrysalis House, excelling in crisis intervention and leadership. Leveraged recovery guidance and problem-solving skills to enhance resident safety and promote recovery, achieving significant progress in client resilience and staff performance. Demonstrates exceptional decision-making and peer support ethics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Peer Support Specialist
Anne Arundel County Department of Health
01.2024 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Listened to clients' concerns and provided encouragement and support.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
- Facilitated peer support groups, creating safe environment for sharing and growth.
Residential Manager
Chrysalis House
09.2019 - 10.2023
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
- Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Collaborated with interdisciplinary teams to develop comprehensive strategies for meeting each resident's unique needs.
- Interviewed and assessed average 8 incoming residents per week.
- Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.
Residential Coach
Chrysalis House
03.2017 - 08.2019
- Implemented crisis prevention strategies based on early warning signs to maintain a safe and stable living environment for all residents.
- Coordinated recreational activities that promoted social interaction among residents while fostering a sense of belonging within the home environment.
- Assessed potential new residents for compatibility with existing living arrangements before finalizing placement decisions.
- Managed challenging behaviors effectively using de-escalation techniques and implementing appropriate interventions when necessary.
- Improved residents'' quality of life through consistent monitoring and assessment of their needs, preferences, and goals.
- Built strong relationships with community resources to enhance available services for the residential program participants.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Education
High School Diploma -
Ged Testing
ON-LINE02.2024
Skills
- Peer Support Ethics
- Recovery guidance
- Boundary Setting
- Substance abuse awareness
- Problem-solving skills
- Leadership skills
- Decision-Making
- Crisis Intervention
Accomplishments
- Supervised team of 20 staff members.
- Achieved promotion through effectively helping with clients boundaries and being a dedicated team member.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Peer Support Specialist
Anne Arundel County Department of Health
01.2024 - Current
Residential Manager
Chrysalis House
09.2019 - 10.2023
Residential Coach
Chrysalis House
03.2017 - 08.2019
High School Diploma -
Ged Testing
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