Verlyn Ashe
Capitol Heights,MD
Summary
Dedicated and detail-oriented professional with 15+ years of experience delivering exceptional service and fostering strong relationships. Seeking part-time Customer Service Specialist role at library to leverage excellent communication skills, technology proficiency, and commitment to lifelong learning. Eager to contribute to collaborative environment and support library's mission of providing outstanding service to community.
Overview
19
19
years of professional experience
Work History
Staff Accountant
Prince George's Community College
01.2020 - Current
- Managed month and year-end accounting close functions, including preparing journal entries, posting transactions, accruals, allocations, account reconciliations, and analysis for balance sheet accounts.
- Oversaw general accounting functions using Colleague, Synoptix, and Dynamic Forms.
- Provided high levels of customer service and support to internal customers within the college community.
- Conducted analyses to support accounting entries, prepared journal entries, completed monthly closing procedures, and prepared monthly account reconciliations.
- Ensured adequate supporting documentation and approval prior to recording in the financial database.
- Researched accounting issues using GASB pronouncements.
- Performed self-checks to identify inconsistencies in accounting work and quickly uncovered errors in computation and application of accounting principles.
- Suggested and implemented approved policies and procedures to ensure complete and accurate recording and reporting of all general accounting activity.
- Maintained strict confidentiality of sensitive employee and company information.
- Processed grant drawdowns and refund requests, and provided monthly status reports to project managers using the Department of Education G6 grants management system.
- Acted as backup personnel for daily cash management and bank treasury functions, including stop payments, cancellations, issues, and handling check fraud claims using Bank of America CashPro.
- Created journal entries to record daily accounting to appropriate accounts.
- Reviewed credit card statements and supporting documentation to ensure accuracy.
- Controlled and monitored the use of the College's business credit cards (P-Cards) using Bank of America Works and Global Access.
- Ensured required documentation was present and expenditures were consistent with P-Card policy.
- Provided training to P-Card users to ensure compliance with P-Card use policies and proper receipt retention.
- Reviewed computer data for accuracy and made necessary corrections.
- Created journal entries to accurately record transactions.
- Prepared various recurring accounting-related reports and reconciliations.
- Acted as backup personnel to process checks and transmit the electronic positive pay file to the bank.
- Prepared, examined, and analyzed accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
- Documented financial transactions by entering account information.
- Maintained a thorough understanding of the financial reporting and general ledger structure.
- Prepared monthly, quarterly, and year-end accounting entries and financial reports.
- Reconciled financial discrepancies by collecting and analyzing account information.
- Prepared journal entries and reconciled various general ledger accounts.
- Interacted with outside agencies, independent auditors, and the college community.
- Assisted in developing and implementing new procedures and features to enhance departmental workflow.
- Reviewed and recommended changes to workflow and internal controls as needed.
- Established new general ledger account numbers.
- Investigated and resolved issues with journal entries or incorrect payments.
- Collaborated with the Senior Accountant, Accounting Officer, and Procurement to ensure a clean and timely year-end audit.
- Worked with auditors to provide end-of-year information regarding various schedules.
- Submitted the Finance component of the mandatory IPEDS survey annually.
- Performed other related duties as assigned.
Accountant II
University of Maryland Global Campus
01.2016 - 01.2020
- Performed and reviewed student account reconciliations.
- Processed Military Tuition Assistance to students' accounts.
- Conducted audit functions to ensure data accuracy on student accounts.
- Prepared student accounting reports using manual methods and computer software.
- Ensured student account transactions complied with UMGC, State, and Federal policies, and were recorded according to acceptable accounting standards.
- Provided support to students, including troubleshooting and responding to inquiries.
- Processed invoices and payments via GoArmyEd Portal and PeopleSoft.
- Initiated student refunds in the GoArmyEd Portal.
- Cleaned up pending manual credit card refunds weekly; reviewed, adjusted, and posted student refunds.
- Delivered world-class customer service via telephone, email, and ticketing system to students, agencies, and internal staff.
- Responded to all internal and external inquiries within 1-2 business days, troubleshooting issues accurately and appropriately.
- Backed up other accounting staff and completed job processes as needed in their absence.
- Performed other job-related duties as assigned
Senior Accountant
Secure Mission Solutions, Parsons Company
08.2011 - 10.2014
- Participated in month-end accounting close functions, including preparing journal entries, posting transactions, accruals, allocations, account reconciliations, and analysis for balance sheet accounts.
- Updated daily cash flow and performed bank reconciliations for several cash accounts.
- Reviewed and posted accounts payable vouchers.
- Maintained fixed asset register and related functions, including journal entries, depreciation, and disposal.
- Managed cost pool processing and reporting.
- Ensured accuracy of intercompany billings for cost allocation.
- Submitted annual and quarterly contract-required reports and fees.
- Prepared monthly financial statements and reporting packages for management.
- Assisted with internal and external audits.
- Documented and developed accounting policies and internal controls.
- Managed Business Personal Property Taxes, Business (BPOL) Licenses, and Sales & Use Tax.
Senior Accountant
Diversified International Sciences Corporation, DISC
09.2007 - 08.2011
- Oversee daily activities in the accounts payable function.
- Manage month-end and year-end accounting close processes, including preparing journal entries, posting transactions, handling accruals, allocations, and conducting account reconciliations and analysis for select balance sheet accounts.
- Utilize Deltek Costpoint to manage general accounting functions.
- Perform daily bank statement reconciliations and prepare monthly financial statements.
- Develop and enter projects, generate billing, and issue invoices to customers for payment.
- Enter approved audited invoices and expense reports into the payables system.
- Adhere to established procedures for processing accounts receivable functions.
- Provide high levels of customer service and support to vendors and internal customers.
- Manage 1099 tax reporting.
- Set up and maintain the vendor database, implementing changes to current processes and system enhancements.
- Process credit card statements, wire transfers, check requests, and check runs.
- Research and resolve billing and invoice issues.
- Collaborate closely with auditors during bank and annual audits.
- Maintain and manage records for vendors and employees.
Accounts Payable Lead
Johnson Controls, Inc
07.2005 - 09.2007
- Supervised the Accounts Payable Department, overseeing daily paperwork, invoice verification, and data entry.
- Provided project managers with requested accounting reports.
- Strategically managed Accounts Payable operations using Deltek Costpoint.
- Ensured accurate input and timely payment of all vendor invoices.
- Managed weekly check runs, positive pay transmissions, Electronic Funds Transfers (EFT), and foreign and domestic wire transfers.
- Balanced batch summary reports for verification and approval.
- We have demonstrated effective analytical and problem-solving skills, resolving escalated accounts payable issues internally and externally.
- Set up and processed 1099 vendors, including yearly reporting to the Internal Revenue Service.
- Assisted in month-end and year-end closing processes.
Education
Graduate Certificate- Leadership And Management -
University of Maryland Global Campus
Adelphi, MD05.2022
Graduate Certificate-Foundations of Human Resource -
University of Maryland Global Campus
Adelphi, MD05.2022
Graduate Certificate- Information Assurance -
University of Maryland Global Campus
Adelphi, MD05.2022
Master of Science - Management-Accounting
University of Maryland Global Campus
Adelphi, MD12.2019
Bachelor of Science - Business Management/Concentration-Finance
North Carolina State University
Raleigh, NC05.2001
High School Diploma -
Eleanor Roosevelt High School
Greenbelt, MD06.1996
Skills
- Superior Attention to Detail
- Administrative Support
- Customer Relations
- Effective and Professional Communication
- Critical Thinking and Analysis
- Time Management
- Process and Procedure Development
- Team Leadership
- Staff Support
- Improvement Strategies
- Adaptable and Flexible
- ERP & CRM Software
Accomplishments
- Achieved AP process implementation of vendor application electronic form through effectively helping with design, documentation, implementation plan, and training.
- Achieved working efficiently by introducing other system modules for completing recurring tasks.
- Documented and resolved the way year-end crossover expenses are handled which led to avoiding duplicate work for the accounting team.
Timeline
Staff Accountant
Prince George's Community College
01.2020 - Current
Accountant II
University of Maryland Global Campus
01.2016 - 01.2020
Senior Accountant
Secure Mission Solutions, Parsons Company
08.2011 - 10.2014
Senior Accountant
Diversified International Sciences Corporation, DISC
09.2007 - 08.2011
Accounts Payable Lead
Johnson Controls, Inc
07.2005 - 09.2007
Graduate Certificate- Leadership And Management -
University of Maryland Global Campus
Graduate Certificate-Foundations of Human Resource -
University of Maryland Global Campus
Graduate Certificate- Information Assurance -
University of Maryland Global Campus
Master of Science - Management-Accounting
University of Maryland Global Campus
Bachelor of Science - Business Management/Concentration-Finance
North Carolina State University
High School Diploma -
Eleanor Roosevelt High School
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