Summary
Overview
Work History
Education
Skills
Timeline
Generic

VerMarsha Stewart

Wynne,AR

Summary

Results-driven and detail-oriented Institutional Human Resource Coordinator with over 9 years of experience supporting HR operations in academic, healthcare, or government institutions. Adept at managing end-to-end recruitment processes, employee onboarding, benefits administration, and compliance with institutional policies and labor regulations. Skilled in coordinating cross-functional teams, maintaining confidential records, and streamlining HR workflows to enhance organizational efficiency. Recognized for strong interpersonal communication, problem-solving abilities, and a commitment to fostering a positive and inclusive workplace culture. Proficient in payroll system data reporting, and policy implementation to support strategic HR initiatives. HRIS systems - willing to get certified.

Overview

14
14
years of professional experience

Work History

Director of Secondary Career Center/Career Coach

East Arkansas Community College
11.2023 - Current
  • Directed cross-functional teams to implement strategic initiatives and achieve organizational goals.
  • Facilitated continuous improvement processes to enhance operational efficiency and service delivery.
  • Developed and monitored key performance indicators to evaluate departmental success and drive accountability.
  • Collaborated with senior leadership to align departmental objectives with overall business strategies.
  • Lead and promote the growth, administration, and marketing of the Secondary Career Center Program.
  • Oversee a team of career coaches and coordinate class scheduling, student conduct, and academic support.
  • Facilitate interdepartmental collaboration with registrars, testing staff, and advisors.
  • Conduct student orientation, initiate school agreements, and guide procedural and policy changes.
  • Present program information at local schools and manage enrollment for secondary career programs.
  • Manage and oversee the daily operations of the career center
  • Develop and execute career development programs and services for students and alumni
  • Foster relationships with employers and industry partners for job placements and internships
  • Supervise career center staff and student interns.
  • Track and report on career center metrics and student outcomes
  • Collaborate with academic departments and other campus units to integrate career development into the curriculum
  • Plan and administer a budget for the career center and manage financial resources effectively.
  • Trained and mentored four new personnel hired to fulfill various roles.
  • Used LEA Insight to design training for three employees and increase company retention and productivity rates.
  • Completed one State Grant approximately $120,000 and complete a Federal Grant approximately $90,000 for EACC.

Program Eligibility Specialist

Arkansas Department of Human Services-Cross County Office
05.2022 - 11.2023
  • Reviews referrals for services and interviews applicants and/or family members to explain eligibility requirements, form completion requirements, and community resources.
  • Requests information to determine client eligibility or needs and forwards requests for approval to appropriate staff in accordance with established procedures.
  • Provides information regarding resources, assistance, and services available to applicants and may visit with client and family members in their homes to determine client needs and provide family and/or parent behavior modification counseling.
  • Schedules initial intake conference with client and/or family members, following eligibility determination, to obtain written and oral information regarding psychiatric, psychological, medical background, financial status, and other previous professional recommendations.
  • Evaluates requests and professional findings, in accordance with policies and procedures, and initiates procedures to grant, modify, deny, or terminate eligibility for assistance with recommendations and options for services, referring clients to alternative sources, or preparing additional requests for evaluation and assistance.
  • Writes individualized plan of care and contacts participating private and public service providers for assistance. Interprets policy and ensures compliance with state and federal laws, regulations, legal mandates, action plans, and policies.
  • May serve as a liaison to other divisions and agencies to develop policies and procedures for community-based programs.
  • This position is governed by state and federal laws and agency/institution policy.
  • Assessed client eligibility for various state programs, ensuring compliance with regulatory requirements.
  • Facilitated application processes, guiding clients through documentation and submission procedures.
  • Reviewed and analyzed case files to determine benefit eligibility and resolve discrepancies.
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers.'

Institutional Human Resources Coordinator

Arkansas Department of Corrections-Brickeys Unit
01.2013 - 04.2022
  • Supervises the major function of HR, including payroll, recruiting, benefits administration, and/or employee relations.
  • Coordinated recruitment processes, including job postings and candidate screening.
  • Developed and maintained employee training programs to enhance workforce capabilities.
  • Managed onboarding procedures, ensuring compliance with organizational policies.
  • Facilitated performance review processes, providing support to management and employees.
  • Assisted in conflict resolution efforts, promoting a positive workplace culture.
  • Led initiatives for policy updates, ensuring alignment with legal standards and best practices.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Coordinated and administered employee health insurance and retirement plans.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Complied with labor laws and regulations while managing payroll functions efficiently.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
  • Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.
  • Improved hiring processes with integration of advanced applicant tracking systems.
  • Facilitated exit interviews, gathering valuable feedback for organizational improvement.
  • Developed and maintained employee handbook, updating policies as necessary.
  • Assisted in development of compensation strategies to attract and retain top talent.
  • Implemented classroom management strategies to foster a positive learning environment.
  • Collaborated with colleagues to design interdisciplinary projects aligning with curriculum standards.
  • Facilitated workshops on educational technology integration, enhancing teaching methodologies across the department.
  • Managed approximately 50 incoming calls, emails, and faxes per day from employees. Managed approximately 250 employees.

Administrative Executive to Deputy Warden

Arkansas Department Of Corrections
05.2011 - 12.2012
  • Managed daily operations, ensuring compliance with departmental policies and procedures.
  • Coordinated schedules and meetings for senior management, optimizing productivity and resource allocation.
  • Developed and maintained filing systems, enhancing document retrieval efficiency by 20%.
  • Trained new administrative staff on office protocols and software applications to ensure seamless onboarding.
  • Oversaw budget tracking for departmental expenditures, ensuring adherence to financial guidelines and reporting standards.
  • Led initiatives to enhance workplace organization, contributing to a more effective administrative environment.
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
  • Collected data, input records, and protected electronic files.
  • Improved inmate satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
  • Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
  • Maintained protocol throughout routine work days and special events.
  • Scheduled appointments and meetings, organized materials and prepared rooms.
  • Managed special projects as assigned; delivered results within established deadlines while meeting objectives.
  • Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.
  • Served as a liaison between executives and inmates or family members; maintained strong relationships through effective communication.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.

Education

Master of Public Administration - undefined

The University of Arizona Global Campus
San Diego, CA
12.2019

Bachelor of Art - Criminal Justice

Arkansas Baptist College
Little Rock, AR
05.2017

Skills

  • Administrative duties
  • Coordinate Interviews and meetings
  • Data Entry/record keeping
  • General office procedure
  • Strategic in building relationships
  • Maintain Criminal background checks on staff
  • Self-motivated
  • Maintain JusticeXchange
  • Human resources management
  • Financial planning
  • Multitasking and organization
  • HR policies compliance
  • Recordkeeping
  • Maintains confidentiality
  • Benefits and payroll coordination

Timeline

Director of Secondary Career Center/Career Coach

East Arkansas Community College
11.2023 - Current

Program Eligibility Specialist

Arkansas Department of Human Services-Cross County Office
05.2022 - 11.2023

Institutional Human Resources Coordinator

Arkansas Department of Corrections-Brickeys Unit
01.2013 - 04.2022

Administrative Executive to Deputy Warden

Arkansas Department Of Corrections
05.2011 - 12.2012

Master of Public Administration - undefined

The University of Arizona Global Campus

Bachelor of Art - Criminal Justice

Arkansas Baptist College

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