Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Vern Anderson

East Point,GA

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

34
34
years of professional experience

Work History

Commercial Operations Specialist

FLOOR AND DÉCOR
Atlanta , GA
04.2022 - 01.2024
  • Analyzed customer feedback to improve operations processes and increase customer satisfaction.
  • Conducted regular reviews of operational procedures to ensure compliance with company standards.
  • Identified areas of improvement in current operations systems and implemented changes accordingly.
  • Implemented new processes to streamline daily tasks, resulting in increased efficiency.
  • Collaborated with other departments to develop solutions that addressed operational issues across the organization.
  • Monitored performance metrics and tracked progress against goals to identify opportunities for improvement.
  • Developed reports detailing operational performance, trends, costs, productivity.
  • Created documentation related to operational procedures such as SOPs.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Supported asset transfers, lender and equity requests and audit inquiries.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.

Commercial Product Specialist

FLOOR AND DÉCOR
Atlanta, GA
07.2019 - 04.2022
  • Developed and implemented product launch plans for new products.
  • Provided customer service support to answer inquiries about product features, pricing, and availability.
  • Conducted market research to identify potential markets for existing products.
  • Assisted in the development of sales strategies for existing products.
  • Analyzed customer feedback to improve product design and performance.
  • Evaluated competitors' products and services to identify areas of improvement.
  • Coordinated with marketing teams on advertising campaigns related to specific products.
  • Researched industry trends and technology advancements to inform product development efforts.
  • Prepared reports on sales figures, competitor activities, and customer feedback.
  • Provided technical assistance during installation or use of a product.
  • Tracked inventory levels of company's products at various distribution centers.
  • Monitored stock levels across multiple channels including online retailers, wholesalers.
  • Identified opportunities for cost savings through improved processes related to production or distribution.
  • Suggested specific products to meet customer needs.
  • Learned about product's technical specifications and accurately explained specifications to customers and work team.
  • Set up and arranged displays to attract prospective customers.
  • Researched or investigated products and uses to prepare for demonstrations.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.

Merchandising Coordinator:

FLOOR AND DÉCOR
Atlanta, GA
08.2016 - 07.2019
  • Performed regular price and stock audits to ensure accuracy of merchandise in the store.
  • Developed and maintained relationships with vendors to secure competitive pricing, product availability, and quality assurance.
  • Monitored inventory levels to identify trends and plan for future purchasing needs.
  • Created detailed reports on sales performance, inventory tracking, customer feedback.
  • Collaborated with marketing team to develop creative visual merchandising strategies for store displays.
  • Assisted customers in locating items throughout the store as needed.
  • Analyzed customer purchase data to identify opportunities for cross-selling and upselling merchandise.
  • Coordinated with warehouse personnel to ensure timely delivery of incoming shipments.
  • Conducted research on current industry trends in order to stay ahead of competitors' offerings.
  • Maintained accurate records of all purchases made from suppliers along with associated costs.
  • Updated digital signage regularly with relevant content such as product information, upcoming deals and discounts.
  • Resolved any discrepancies between online orders versus physical inventory counts at the store level.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Communicated and coordinated planogram execution with store management.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Conferred with production, sales and shipping personnel to expedite or trace shipments.
  • Stayed abreast of market trends and anticipated consumer needs and purchasing habits.
  • Kept records of vendor and supplier expenditures and organized financial documents into company databases.
  • Reviewed customer feedback to brainstorm new merchandise ideas and improve existing products.

Operations Manager

BANTAM + BIDDY
Atlanta, GA
06.2015 - 04.2016
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Performed cost analysis for various projects to determine budget requirements.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

General Manager/ Area Manager

ANSLEY GREEN HEN, LLC
10.2014 - 06.2015
  • Primary responsibility while in the position of General Manager included the following:
  • Ability to prepare and review emails, letters, and other outgoing correspondence with proper format and grammar.
  • Purchasing and receiving all inventories, from food, to-go supplies, restaurant supplies.
  • Skilled at using programs for word processing and creating and maintaining spreadsheets .
  • Skilled at composing and editing letters, reports and other correspondence to relay information that is easily understood to people with various skill sets and knowledge.
  • Responsible for maintaining records for all payments to vendors, contractors, distributors, etc.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Ability to plan, prioritize, extract and complete data along with other tasks independently with competing deadlines within established timeframes.
  • Effective at communicating with various persons at all skill levels including verbally and written.
  • Proficient in typing and other office administration abilities to include excel and word .
  • Responsible for all monthly internal audits for 5 locations and communicating with the financers to explain findings.
  • Ability to research, interpret, and apply written procedures, regulations and policies and effective relay said procedures to employees.
  • Assist managers with various administrative programs and projects.
  • Utilizes a practical knowledge of general office procedures to provide administrative support.

Purchasing and Receiving Manager

BLT STEAK MANAGEMENT-Atlanta, GA
Atlanta, GA
01.2009 - 01.2014
  • Managed and organized the receiving of all incoming shipments.
  • Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
  • Ensured accuracy in recording product information into inventory system.
  • Monitored stock levels and initiated reorder processes when necessary.
  • Verified items received against purchase orders to ensure accuracy of delivery quantities.
  • Maintained a safe work environment by adhering to safety regulations and policies.
  • Conducted regular staff meetings to discuss procedures, performance, and goals.
  • Tracked discrepancies between invoices and packing slips upon arrival of goods.
  • Communicated with suppliers regarding product availability, costs, quality issues .
  • Performed daily cycle counts to assess inventory levels for accuracy purposes.
  • Developed new strategies to increase efficiency in the receiving process while reducing cost.
  • Assisted with training new employees on proper receiving practices and procedures.
  • Inspected incoming products for damages or defects before accepting them into inventory.
  • Prepared detailed reports on all shipments received including quantity, condition, weight .
  • Coordinated with vendors regarding shipping schedules and delivery expectations.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Received and staged incoming inventory for movement to storage or sales floor.
  • Opened and checked deliveries to verify contents and resolve issues with vendors promptly.
  • Kept stockroom free of hazards, working efficiently and properly organized.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Consistently met company and department objectives within budget and time constraints.

Full-Service Auditor

COCA-COLA ENTERPRISE-Atlanta, GA
01.2001 - 01.2008
  • Collected and analyzed data to detect deficient controls, fraud, or non-compliance with laws, regulations and management policy.
  • Advised management of asset utilization and audit results and recommended changes in operation and financial activities.
  • Prepared detailed reports on audit findings.
  • Inspected account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures.
  • Processed, verified, and maintained personnel related documentation, including staffing, recruiting, training and performance evaluations.
  • Planned work assignments and equipment allocations to meet transportation, operation, and production goals.
  • Reviewed orders, production schedules or shipping/receiving notices to determine work sequence and material shipping dates, volumes, and destinations.
  • Received and maintained Class A license to drive vehicles and machines to assist in completion of subordinate work assignments.

Combat Medic

UNITED STATES VETERAN
01.1990 - 01.1994
  • Non-combat disabled veteran
  • Learned leadership skills.
  • Dependability and Trustworthiness

Education

High School Diploma -

Middle Tennessee State University
Murfreesboro, TN
05-1990

Skills

  • Sales Force: Intermediate
  • Excel: Intermediate
  • Goal Attainment
  • Policies And Procedures Implementation
  • Procedure Development
  • Efficiency Improvement Skills
  • Organizational Efficiency
  • Operational Efficiency
  • Cross-Functional Collaboration
  • Problem-Solving
  • Troubleshooting And Problem Solving
  • Teamwork And Collaboration
  • Sop Writing
  • Cross-Functional Communication
  • Report Generation
  • Delegation
  • Troubleshooting
  • Supply Ordering
  • Scheduling

References

References available upon request.

Timeline

Commercial Operations Specialist

FLOOR AND DÉCOR
04.2022 - 01.2024

Commercial Product Specialist

FLOOR AND DÉCOR
07.2019 - 04.2022

Merchandising Coordinator:

FLOOR AND DÉCOR
08.2016 - 07.2019

Operations Manager

BANTAM + BIDDY
06.2015 - 04.2016

General Manager/ Area Manager

ANSLEY GREEN HEN, LLC
10.2014 - 06.2015

Purchasing and Receiving Manager

BLT STEAK MANAGEMENT-Atlanta, GA
01.2009 - 01.2014

Full-Service Auditor

COCA-COLA ENTERPRISE-Atlanta, GA
01.2001 - 01.2008

Combat Medic

UNITED STATES VETERAN
01.1990 - 01.1994

High School Diploma -

Middle Tennessee State University

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Vern Anderson