VERN PARKER
Palos Hills,IL
Summary
Insightful Information Technology Manager with over 10 years of IT leadership experience including oversight of infrastructure, application support, and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance, and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in requests for proposal development, technology needs assessments, and staff training.
Overview
10
10
years of professional experience
Work History
Application Engineer
Exelon,Comed,Brooksource
10.2022 - 10.2023
- Supported software integration and implemented maintenance enhancements.
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation's mission.
- Communicated technical development stages and provided design support to stakeholders.
- Partnered with the development team on product development and application support plans.
- Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
Application Manager
CDK Global, ADP Dealer Services, Ascent Services
02.2019 - 10.2022
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Implemented multi-factor authentication for all users, strengthening access controls and preventing unauthorized system access.
- Conducted thorough risk assessments to identify areas needing improvement within current security protocols.
- Streamlined incident response procedures, resulting in faster remediation of security incidents.
- Monitored systems for signs of suspicious activity using advanced analytics tools, proactively identifying potential risks.
Sr. Systems Analyst
UnitedHealth Group
10.2015 - 08.2019
- Managed over 2000 healthcare applications on daily basis.
- Performed proactive and reactive network/infrastructure monitoring and health checks to minimize service disruptions and impact to end users.
- Served as primary initial responder in identifying issues, troubleshooting and correlating issues, assessing impact, and coordinating resolution.
- Utilized change management techniques to provide smooth transitions during new hardware and software introductions
Education
Master of Science - Information Security and Assurance
Western Governors University
Salt Lake City, UT04.2015
Bachelor of Science - Information Technology-Software Engineering
Western Governors University
Salt Lake City, UT08.2012
Skills
- Windows Server Management
- Security Information and Event Management
- Log Analysis
- Operating System Security
- Compliance Management
- Application security
- Identity Management
- Incident Response
- Security policy development
- Patch management
- Web Application Security
- Business Continuity
- Vendor Risk Management
- Virtualization Security
- Network Security
- Vulnerability Management
Certification
- Certified Ethical Hacker (CEH)
- Security+
- Project+
- CIW Web Foundations Associate
- CIW Database Design Specialist
- CIW JavaScript Specialist
- CIW Perl Specialist
- CIW v5 Associate
- CIW Professional
- Microsoft Certified Professional (MCP)
- Cisco Certified Entry Networking Technician (CCENT)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I believe you have to be willing to be misunderstood if you're going to innovate.
Jeff Bezos
Affiliations
- EC-COUNCIL
- NIST
- CISCO
- MICROSOFT
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefits401k matchStock Options / Equity / Profit SharingLanguages
English
Bilingual or Proficient (C2)
Interests
Blockchain
AI
Machine Learning
Data Analytics
Enterprise Security
Software
F5
App D
ServiceNow
SalesForce
Timeline
Application Engineer
Exelon,Comed,Brooksource
10.2022 - 10.2023
Application Manager
CDK Global, ADP Dealer Services, Ascent Services
02.2019 - 10.2022
Sr. Systems Analyst
UnitedHealth Group
10.2015 - 08.2019
Master of Science - Information Security and Assurance
Western Governors University
Bachelor of Science - Information Technology-Software Engineering
Western Governors University
- Certified Ethical Hacker (CEH)
- Security+
- Project+
- CIW Web Foundations Associate
- CIW Database Design Specialist
- CIW JavaScript Specialist
- CIW Perl Specialist
- CIW v5 Associate
- CIW Professional
- Microsoft Certified Professional (MCP)
- Cisco Certified Entry Networking Technician (CCENT)
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